Push Notifications

eCommerce Marketing Guide
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Push Notifications

In this chapter

Learn the ins and outs of push notifications, for web and mobile. Push notification strategies, tips and tools.

Updated
March 10, 2021

What is a push notification

Push notifications are those messages that you get on mobile devices or on web browsers. They are extremely effective by themselves and in combination with ecommerce email campaigns.

VWO what is a push notification example
Source: VWO

Push notifications get 4X the CTR’s of emails at 8-10% on average.

So how does this work?

Here’s an example of a successful implementation for an eCommerce store.

ecommerce push notification marketing playbook tips and tactics

STRATEGY: Send out a weekly push notification with your weekly email

One of the home decor brands that we've worked with, Brightech, created a really successful push notification strategy.

They were able to grow their email marketing revenue 10X by combining their emails with push notifications.

Here is how they did it.

They would send their weekly newsletter emails on Sunday mornings, around 10 am.

They found that they would get more sales when they first sent a push notification at 8 am.

Now you might think, that’s brutal!

8 am on a Sunday?!

In fact, these notifications were web-only, so they would appear when the customer would first open their browser.

Which means, whenever they would wake up, start checking their email, shopping online, or look at the latest cat memes, they would see this notification.

list of push notifications for ecommerce store

This particular brand was in the home decor space, and they were able to get CTR’s as high as 4-8%, which is about double the CTR on an average email newsletter.

Here’s a close up of their most successful push notification (8% CTR):

push notification example from Brightech ecommerce promo

When you implement push notifications, you’d be surprised how many people sign up and respond to your messaging.

Read the next section for a quick step-by-step process of creating and sending one.

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FAQs

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How to Send a Push Notification

It’s really easy to set them up.

There are a variety of tools that integrate with your eCommerce platform and send these notifications for you.

For example, if you are using Shopify then you can use an app like Subscribers.

Here’s how you create and send a push notification campaign.

top push notification tactics ecommerce

Step 1 - Login to Subscribers

When you go to their site you will see the little login button on the top right? Make an account and login.

subscribers how to send push notification tool app ecommerce shopify

Notice Neil Pate’s shining face, if you see it means you are in the right place.

Step 2 - Insert the code into your site

Next, install the code on your site. You can use their WordPress plugin or Google Tag Manager, or just put it in manually yourself.

install code subscribers how to send a push notification tool ecommerce

Make sure that you test whether the code is firing and then when Subscribers gives you the green light, then you are good to go.

Step 3 - Create a new notification

Now it’s time to create a new notification.

Click on “ + New Notification” on the left menu, and create a title and the body of the message. Then paste the destination URL and add the appropriate UTM parameters.

how to create a new notification subscribers push ecommerce

And this is what it would look like on the various devices that your site users might be using:

push notification preview on different devices subscribers ecommerce

Step 4 - Send your notification

Once you've created your notification click send or schedule it for a different time and you’re all set.

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FAQs

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The Top Push Notification Tools

There are a variety of tools you could use to create push notifications.

Here are a few of the best ones to use for your eCommerce store:

VWO - is one of the leading push notification companies and has some chatbot features as well.

Subscribers - a great tool to use for beginners, has a freemium plan, and some advanced eCommerce features like recurring notifications and welcome drip campaigns.

OneSignal - another great free tool that sends mobile push notifications, web, in-app, as well as email notifications.

LeanPlum - a great tool to use for larger businesses and enterprises. It has a ton of features and advanced integrations, A/B testing, reporting, analytics, and an advanced campaign builder.

leanplum push notification software tool ecommerce marketing

PushBots - this tool is great for a more advanced marketer and has some of the advanced features for a low price ($29/mo). Features include localization, smart schedule, targeting, and A/B test. It has a unique polls feature that allows you to send out polls to your mobile users.

pushbots polls push notification tool for ecommerce marketing

MobileMonkey - no list would be complete without this tool. This is a great tool for all of your mobile communication. You can use MobileMonkey to set up SMS, chatbots, Facebook Messenger ads, live chat, and push notifications.

push notification tactics and tools for ecommerce


FAQs

What is a push notification?

A push notification is a message that pops up on a user's mobile device or desktop browser, nudging them to take some action. Mobile users don't have to be in the app or open their device to receive them.

Are push notifications effective?

Yes! Push notifications can be a very effective channel of communication. They have a CTR as high a 4x than emails and can help you retarget users and increase your sales.

What are push notifications used for?

Push notifications are used for various purposes such as increasing traffic, capturing leads, growing your readership, and improving email marketing campaigns.

What does it mean to enable push notifications?

A push notification is a message that pops up on a mobile device or a desktop browser. When you enable a push notification you opt-in to receive them and app publishers or brands can now send them to your device.

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