10 Best Online Community Managers for Hire to Enhance Your Market Audience
Improve customer retention, increase brand recognition, and expand your target ausience with a professional online community manager.
Updated January 16, 2024.
Struggling to connect with your target audience online? Watching engagement dwindle and follower counts stagnate? Consider hiring a skilled online community manager. These strategic communicators can breathe life into your social media presence, fostering a dedicated and engaged community that amplifies your brand and drives market growth.
Hiring the right community manager isn't just about boosting follower numbers; it's about investing in a dynamic partnership that unlocks tangible business results. Here are 10 of the best online community managers for you to consider.
Our top picks for the best brand strategists
1. Ben D.- Best overall
2. Ashna R.- Best for CRO-focused brand engagement
3. Andrey S.- Best for development in community management
4. Gary E.- Best for engagement on PPC campaigns
5. Matthew S.- Best for digital branding with paid ads
6. Michael M.- Best for creative online community management
7. Ben F.- Best for community management in sports and fitness
8. Bogdan S.- Best for cross-channel community management
9. Jessica B.- Best for connecting communities with influencers
10. Jon W.- Best for community management with startups
What is community management?
In marketing, community management is a specialized branch dedicated to cultivating and enhancing a brand's connection with its target audience. A community manager assumes the vital role of establishing and nurturing relationships with customers, comprehending their needs, addressing feedback, and actively involving them in discussions related to the business.
1
Ben D.
Innovative online community manager
Expirience
15+ years
Country
USA
Industry focus
Style and fashion, technology, travel
Brief overview
Ben, an entrepreneur with a passion for building and scaling technology products, has played pivotal roles in co-founding and investing in diverse ventures spanning eCommerce, marketing, and social networking.
Specialties
- Brand strategies
- Market strategies
- PPC
- Email marketing
- Tracking implementation
Why hire Ben?
Ben has a proven track record of exponentially increasing online engagement and revenue for major brands. He steers companies towards digital innovation, leveraging his marketing talents to propel their online community growth.
2
Ashna R.
Online engagement strategist
Expirience
5+ years
Country
USA
Industry focus
Beauty, food & drink, health & wellness, technology
Brief overview
Ashna developed a profound interest in applying CRO strategies to user experiences that vary from on-site experiences to brand experiences, largely as CRO has become a larger framework and guiding principle.
Specialties
- Branding
- CRO
- eCommerce
Why hire Ashna?
Ashna specializes in boosting customer lifetime value across digital channels. She aligns brands with their ideal audiences, increasing community retention by over 35%.
3
Andrey S.
Online community manager
Expirience
15+ years
Country
Russia
Industry focus
Education, finance, real estate, sports, outdoors and fitness
Brief overview
Andrey collaborates with prominent global clients, ranging from top-tier universities and Premier League football clubs to property development companies and world-scale sporting events in their quest for branding greatness.
Specialties
- Branding
- Web development
- Tracking implementation
- Digital marketing
- CRO
Why hire Andrey S?
Andrey excels at leading online community development for prominent global clients. Blending superior user experience with high performance, he crafts exceptional branded digital experiences that achieve unique business goals.
4
Gary E.
Brand strategist freelancer
Expirience
9+ years
Country
United Kingdom
Industry focus
Automotive, electronics, finance, professional service
Brief overview
Gary is an experienced marketing executive with a strong history of using diverse digital technologies to achieve top results for his clients, their online communities, and their branding goals.
Specialties
- Freelance brand strategist
- eCommerce
- Email marketing
- PPC
- Social media marketing
Why hire Gary?
Gary's expertise in SEO, social media, UX, and analytics makes him adept at growing online communities and kickstarting digital marketing success. His skills accelerate brand growth through data-driven online strategies.
5
Matthew S.
Digital marketing and branding expert
Expirience
10+ years
Country
USA
Industry focus
Art & entertainment, electronics, home & garden, professional services
Brief overview
Matthew is a skilled digital marketing expert with over 10 years of proficiency in online engagement, Google and Bing paid ads, social media advertising on platforms like Facebook and LinkedIn, email marketing, eCommerce, and brand strategy.
Specialties
- Brand development strategies
- Computers, laptops, and accessories
- Home improvement
- Events and attractions
Why hire Matthew?
Matthew has years of experience building online communities for major and emerging brands. His creativity and digital marketing knowledge create winning community engagement and retention strategies.
6
Michael M.
Creative brand marketer
Expirience
10+ years
Country
Israel
Industry focus
Professional services, electronics
Brief overview
Michael successfully transitioned into brand marketing and digital ads from his former career, skillfully merging his administrative background with knowledge in content creation.
Specialties
- Brand building
- Amazon marketing and content
- Social media marketing
Why hire Michael?
Michael combines his creative flair with online marketing experience. His skills in digital advertising and community building craft strategies that captivate and expand brand communities.
7
Ben F.
eCommerce brand builder
Expirience
5+ years
Country
USA
Industry focus
Sports, outdoors & fitness
Brief overview
Ben, an online community manager, marketer, and project manager, is a dedicated professional with a passion for boosting revenue. Specializing in assisting eCommerce stores, he excels in optimizing conversions, average order value, and customer lifetime value.
Specialties
- Content management
- Brand building
- CRO
- Copywriting
- Marketing strategies
Why hire Ben?
Ben guides companies to become data-driven, executing profit-boosting actions that establish brands within online communities. His expertise enables substantial community growth and revenue.
8
Bogdan S.
Brand strategist
Expirience
10+ years
Country
Romania
Industry focus
Art & entertainment, education, nonprofit & government, professional services, sports, outdoors & fitness, travel
Brief overview
With over a decade of expertise in digital marketing spanning various industries, Bogdan is a seasoned brand-building professional and online community strategist.
Specialties
- PPC
- Branding
- SMM
- Marketing strategies
Why hire Bogdan?
Bogdan brings over a decade of experience driving digital marketing and online community building for diverse industries. His expansive knowledge empowers impactful community growth through data-led online strategies.
9
Jessica B.
Brand strategist and influencer marketer
Expirience
5+ years
Country
USA
Industry focus
Art & entertainment, baby, beauty, electronics, finance, food & drink, gaming, health & wellness, home & garden, social & community, technology
Brief overview
Having spearheaded the launch of an influencer marketing channel at a prominent media agency, Jessica has a comprehensive skill set encompassing strategy development, planning, and detailed campaign reporting.
Specialties
- Influencer marketing
- Branding
- Content writing
- Photography
Why hire Jessica?
Jessica has successfully grown online communities for major retail and commerce brands. Her expertise achieves press coverage and community expansion, engaging millions worldwide.
10
Jon W.
Results-driven marketing specialist
Expirience
15+ years
Country
UK
Industry focus
Beauty, finance, health & wellness, nonprofit & government
Brief overview
Jon is a results-driven growth marketing specialist with over 15 years of experience, specializing in scaling digital advertising for acquisition, particularly for start-ups and key growth-phase eCommerce brands.
Specialties
- Brand strategy
- PPC marketing
- Tracking implementation
- Analytics
Why hire Jon?
Through social ads and email funnels, Jon has achieved tremendous revenue and community growth. His skills drive community retention, boosting revenue and engagement.
Community management vs. social media management
Community management and social media management share common ground, involving the oversight of customer relationships, participation in conversations, and sharing of messages. Both operate mainly on social media, such as building a community on platforms like Facebook and LinkedIn.
However, there are some key differences between the two:
- Community management centers on nurturing relationships and fostering a sense of community among customers. In contrast, social media management is primarily concerned with brand promotion.
- Community management extends beyond social media platforms, encompassing forums, comment sections, message boards, Slack channels, Discord servers, and more.
- Community management leans towards a less sales-oriented approach compared to social media advertising. While both aim to generate content and engagement, social media may subtly integrate brand mentions. Community management is more transparent, openly promoting or discussing products with the community.
- Community managers focus on the relational aspects, whereas social media marketers engage in diverse tasks, including running ad campaigns, collecting user-generated content, executing social media marketing plans, and more.
What are some considerations for hiring an online community manager?
- Understanding of your brand and industry: Deep knowledge of your brand and audience fuels authentic engagement.
- Communication skills: Clear and compelling communication builds positive relationships and conveys your brand message effectively.
- Experience in community building: Proven track record in establishing and nurturing online communities shows their engagement expertise.
- Customer-centric mindset: Empathy and responsiveness create an inclusive environment that resonates with your audience.
- Adaptability and tech-savviness: Staying ahead of trends and embracing change ensures effective community management in the digital landscape.
- Problem-solving skills: Calm and diplomatic resolution of challenges maintains a positive community atmosphere.
- Analytics and metrics understanding: Data-driven insights optimize engagement strategies and measure community success.
- Collaboration and teamwork: Seamless integration with internal teams amplifies community impact and aligns with broader goals.
- Innovative and creative thinking: Fresh ideas and engaging content keep the community vibrant and thriving.
Get the best online community manager for your brand
Elevate your online presence and foster meaningful connections with your audience with an online community manager. The benefits are abundant, from building brand loyalty and amplifying engagement to navigating the fast-growing marketing domain.
For a seamless and expertly guided hiring experience, Mayple connects businesses with skilled professionals, ensuring a tailored match for your unique requirements. With our expertise, finding the perfect online community manager becomes not just a process, but a strategic investment in the growth and vitality of your brand's online community.
Community Management FAQs
Can community management be done on different social media platforms?
Community management can be done on different social media platforms. It involves monitoring conversations across all your social platforms, engaging with your audience, responding to messages and feedback, and gauging their overall sentiment about your brand.
Can community management help me increase customer engagement and loyalty?
Yes, community management can help you boost customer engagement and loyalty. Essentially, it's all about learning about your customers: what they want, what they expect, and what they need - both from your product and from your marketing strategy, customer support, and so on.
Community management helps you build one-on-one and one-to-many relationships between members and your brand - and thus makes them feel closer and more loyal to your business.
How do you find a good community manager?
One of the easiest ways to hire a good community manager is by sourcing them on Mayple. We only work with vetted experts who have a proven track record of success, and we'll match you with the right one within days.
How do you get online community members?
One of the best ways to get online community members is by asking your existing ones to be honest, seeing how your value proposition sounds to them and how much they resonate with what you offer. Listen to your existing members' feedback carefully - this will guide your steps on where to find new members (and how to get their attention.)
