Table of contents
amazon-ecommerce-competitors

The Top Amazon eCommerce Competitors and Why They Are Successful

Learn about Amazon's top eCommerce competitors. We cover all the main online marketplaces including Walmart, AliExpress, eBay, Target, Rakuten, and more.

DOWNLOAD TEMPLATE
Table of contents:

When Jack stole the goose that lay golden eggs from the giant, he needed a quick escape. So as the giant chased him, he chopped down the beanstalk that connected the giant's world to the humans'. The giant fell, and Jack went home with the prize.

Amazon is a retail giant. With $469 billion in revenue in 2021, Amazon is the biggest online retail force in the world. It's hard to believe, then, that Amazon could have any kind of competition in eCommerce.

And yet, they do. Every year, online stores chop down the beanstalk to Amazon's world and make a profit by selling their products on other online marketplaces. In fact, a lot of successful Amazon marketing agencies have expanded their services to include other channels.

In this post, we break down Amazon's largest competitors and give you some of the top strategies for how eCommerce brands can optimize their own stores.

Here are the top Amazon competitors you should know about.

eBay

ebay-homepage

Ebay and Amazon were born roughly in the same era (early to mid-1990s.) But while Amazon expanded at a very fast pace, eBay had slower growth. It's been making a slow comeback and in 2021 it posted a net revenue of $10.42 billion - a 17% growth from their record in 2020 ($8.9bn) and 2019 ($7.4bn).

What's unique about eBay is that their business model allows people to buy and sell products at a fixed price or through an auction. It's particularly popular for selling products in fashion, apparel, fitness, jewelry, tech gadgets, and more.

[Banner][Want to Scale your eCom Biz?][Work with the World’s Best eCom Experts. Hand-picked vetted marketers, hire in 72 hours.][Get Started][https://www.mayple.com/welcome-v4/?utm_content=blog-banner-amazon-ecommerce-competitors][orange]


Walmart

walmart-homepage

Walmart was founded in 1962 and it's the oldest of Amazon's competitors. Obviously, they didn't have an online store back then, but they've adapted to the times, and today, they provide a physical presence and a comprehensive online shopping experience.

Walmart is the biggest adversary Amazon has in North America, with online sales of $559 billion in 2021. And while its focus might still lie on physical stores, Walmart keeps investing in technology, development, and marketing to make sure its online presence keeps growing.


Flipkart

flipkart-homepage

Many believe Amazon's king everywhere - and while many of its products may ship globally, it's not the biggest player in India. That title belongs to Flipkart, a powerful eCommerce platform founded by two former Amazon employees in 2007.

Flipkart made $6.3 billion in 2021 and it provides a wide range of products and services. What's more, Flipkart has also created a reward scheme (Flipkart Plus SuperCoins), which allows customers to accumulate points with their purchases.


Target

target-homepage

Target seems like a smaller player in the market but what it does very well is building a loyal fanbase. They have a robust loyalty and rewards program and their own credit card called REDcard. And they have a sprawling chain of stores with 75% of Americans living within 10 miles of a Target.

Target has a very good chance of competing with Amazon and Walmart. The company's revenue was $93.5 billion in 2021 and people who shop at target are likely to come back not only because of their products but also because of the different rewards they offer.


Alibaba Group

alibaba-homepage

Alibaba is a Chinese platform that has huge popularity in the entire world. It was founded by Jack Ma in 1999 and has since become one of the largest online sellers in the world.

Interestingly, Alibaba doesn't have country-specific subsidiaries or regions like Amazon does, but it does manage to have a huge presence at a global level.

Alibaba is a group of companies that include Taobao, AliExpress, Tmall, and Alibaba Cloud (a competitor for Amazon Web Services). In 2021, the Alibaba Group had a revenue of $109 billion, which is a 52.09% increase from 2020.

Each Alibaba brand works differently to provide a well-rounded shopping experience for its buyers. Taobao, for example, is a B2C platform while Tmall is C2C (like eBay) and mostly focused on the Chinese market. AliExpress is focused on the global market.

Alibaba is definitely a contender when it comes to the biggest players in eCommerce. After all, they managed to defeat eBay in the Chinese market in 2014, which says something about knowing your customer and continuous innovation.


Otto

otto-homepage

Otto is a German online retailer founded in 1949. It's one of the oldest players on the market and, unlike Walmart, it even had a long-distance (phone order) business model before the rise of the internet.

Despite Amazon having a pretty big presence in Europe and Germany, Otto is doing a great job at keeping itself relevant on the market. Their 2021 revenue was nearly $7.4 billion, which makes them the second-largest eCommerce platform in Europe.


JD (JingDong)

jd-homepage

Another one of Amazon's Chinese competitors is JD.com (JingDong) which made $149 billion in revenue in 2021 and has an average 22% year-over-year growth rate.. Not only does JD compete with Amazon, but it also competes with Alibaba's Tmall, as they are both B2C marketplaces.

JD has been able to increase its profits by understanding the Chinese market and making sure they offer exclusive deals that only its store can provide (such as buying in bulk, similar to what Costco does in the U.S.)


Netflix

netflix-homepage

Netflix doesn't compete with Amazon on all its products, just on its streaming platform. Netflix is the most popular digital streaming service in the world, with over 219.7 million subscribers in 2021. By comparison, Amazon Prime had 200 million subscribers, making it the second most popular streaming service.

In terms of revenue, Netflix made $30 billion in 2021, whereas Amazon Prime made $31.7 billion. It is worth mentioning, however, that Amazon Prime doesn't only offer video streaming services, but also membership perks, such as access to Prime delivery on physical products (which means that Amazon Prime's revenue is not solely due to video streaming).

Netflix's market penetration and the wide range of video entertainment options place them as a strong competitor to Amazon.


Rakuten

rakuten-homepage

Rakuten is a Japanese eCommerce business founded in 1997. It's known as the "Amazon of Japan" due to its similarity with Amazon's business model, made a whopping $15 billion in revenue in 2021, and has gained somewhere between 10% and 14% of retail sales in its sector.

Rakuten won the Japanese market by focusing on customer loyalty. They offer a range of exclusive rewards, such as tracking points that shoppers can accumulate and exchange for discounts.

The company is much more diversified than a regular marketplace. It has a video streaming platform, its own payment system, and even health and life insurance. All of these products make it a unique competitor to Amazon in Japan and worldwide.

Newegg

newegg-homepage

Newegg is one of the biggest electronics retailers in the US. The platform made $2.42 billion in 2021, which might seem small compared to Amazon but it's still a very relevant player in the market. Newegg has been able to remain competitive by understanding its customers, competitive prices, and offering a very good cancellation policy.

All in all, although Newegg might be a smaller player behind eBay and Amazon it's one of the top 10 biggest online marketplaces in the US. It's a solid choice for selling consumer electronics, gaming gadgets, and smartphones.


Facebook

facebook-marketplace

Facebook Marketplace was launched in 2016 and quickly grew to over 1 billion active users in over 70 countries. It used to be mostly customers selling their own used products but the company has since launched Facebook Shops, where eCommerce stores can launch their own online storefronts on Facebook and sell their products directly on the platform.

It provides a unique opportunity for brands to display their products, interact with customers (via Messenger) and run Facebook ads, all on one platform.


Online stores

Another great way to sell products online is through your own store. The eCommerce industry as a whole generated around $5.2 trillion in 2021 and a large share of that is individual brands. There are approximately 26 million eCommerce stores around the world and it's never been easier to start one.

brightech

You can create an online store in minutes using an eCommerce platform like Shopify or BigCommerce, plug in all of your marketing tools to it, and start building your audience and traffic.


Niche eCommerce stores

There are also niche eCommerce stores that specialize in targeting specific audiences and creating niche products in the market. Some of the most popular niche eCommerce stores include pet stores, jewelry stores, sports stores, and fashion boutiques.

These stores are able to focus on a specific market and target it more effectively, which makes them a great alternative to competing with Amazon head-on. By creating an engaging and personalized shopping experience, niche eCommerce stores manage to turn loyal customers into advocates of their products.

magic-spoon-cereal

Numbers don't always tell the whole story. Every day, new stores launch that are focused on very specific segments of the market and they chip away at Amazon's market share and revenue. They do it by offering quality products and services, as well as by taking the time to form real relationships with their customers.

How small businesses can compete with Amazon

Small-scale sellers can still stand a very good chance to compete in the eCommerce space. There's plenty of opportunity to make it in this space.

Here's how small players can grab a little piece of market share from Jeff Bezos's giant empire:

Provide an incredible customer experience

Small businesses have a unique advantage over Amazon when it comes to customer service. They tend to be more agile and closer to the customer and can afford to get personal, candid, and creative with their customer service.

In turn, this changes the entire shopping experience from a cold, faceless one (like you'd have on Amazon) to one that's closer to the mom-and-pop stores of the old days.

Build an active community

There's nothing more powerful than an active community. That's how all the large players in eCommerce made their fortune when they first started. They built an active, engaged group of people around their products and services.

Small businesses can do the same. Investing in community building and creating a sense of belonging can not only win more customers, but it can turn them into evangelists for your brand. Building a list of email addresses is an essential part of this process, as it allows you to reach out to them on a regular basis.

Launch products on other marketplaces

Cross-marketplace online sales can help small businesses get more visibility, reach new audiences, and make better use of the available market opportunities.

Some examples include:

  • Houzz (focused on home décor and home improvement)
  • Etsy (focused on handmade products, arts, and crafts)
  • Facebook Marketplace (a general marketplace for new and used items)
  • Shopee (a South-East Asian marketplace)
  • Mercado Libre (one of the largest marketplaces in Latin America)
  • Trendyol (a general marketplace in Turkey)
  • Zalando (a fashion-focused marketplace in Europe)
  • Tokopedia (an Indonesian marketplace)
  • Vinted (a global vintage fashion marketplace)

It's definitely worth launching products on other marketplaces. To start, check out which integrations are available on your eCommerce platform. You can also use a third-party app like Cedcommerce.

Offer a great loyalty program

Loyalty programs are a great way for eCommerce companies to boost sales and increase customer retention. By offering rewards, discounts, and exclusive offers, brands can encourage customers to keep coming back for more. Loyalty programs also help create a sense of community around the brand, as customers feel like they are part of something special.

To get started with loyalty programs, eCommerce brands can use a third-party app like Smile.io or LoyaltyLion.

Go omnichannel

Studies show that 73% of online shoppers use multiple channels to make a purchase.

And it makes sense. For example, let's say you're randomly scrolling down on Facebook and you see a new pair of sports shoes you want to buy. You might not buy them then and there but if you see an ad on YouTube the next day, and then a coupon code in an email, then you're more likely to follow through with the purchase.

What this means is that small businesses need to think beyond their website and consider other channels such as social media platforms, SMS, paid advertising, influencers, eCommerce marketplaces, and even physical retail.

Have an easy return process

Make it easy for your customers to return products if they don't like them. For example, you could provide a return label in every shipment, or offer free returns and exchanges. An easy, hassle-free return process shows potential customers that you trust and respect them.

Offer two-day delivery

We live in an increasingly fast-paced world, and customers expect quicker delivery than ever before. They want it all and they want it now.

Amazon does this with its one-click checkout, two-day delivery, Amazon Assistant, and Prime membership. As a small business, you too can offer 2-day delivery by making your eCommerce fulfillment process more efficient using an app like Deliverr.

You could also use predictive analytics to anticipate customer needs and provide them with the right products at the right time. Make your delivery process quick and easy and people will be happy to buy from you over Amazon, any time of the day.

Takeaways

Looking at Amazon's success can make you feel overwhelmed if you're an eCommerce business owner. After all, they have millions of users (and vendors) , a wide selection of products, and a huge marketing budget.

Yet, every day, small online shops find success against the odds. They rely on a unique perspective, niche products, and a true understanding of who their customers are.

You too can win. All you need is good data, a smart email marketing system like Klaviyo and proper omnichannel marketing that can help you compete with Amazon or any other eCommerce giant.

Looking for help to boost your eCommerce sales? Mayple's community of experts is here for you. Contact us today and let’s help your business thrive!

[Banner][Want to Scale your eCom Biz?][Work with the World’s Best eCom Experts. Hand-picked vetted marketers, hire in 72 hours.][Get Started][https://www.mayple.com/welcome-v4/?utm_content=blog-banner-amazon-ecommerce-competitors][blue]

Author

Share this article:
Share on FacebookShare on TwitterShare on LinkedinCopy URL
Agency
Services
Social media advertising, PPC, Google advertising, native ads, Amazon ads
Social media management, advertising, graph design, web design, SEO, email marketing, branding CRO
Performance marketing, social media advertising, video editing, Google ads, copywriting
Email marketing, social media advertising, social media management & strategy, content marketing
Social media management, paid advertising, content marketing, SEO, email marketing
Conversion rate optimization, landing page design, Shopify development, WordPress
Influencer marketing, graphic design, creative services, influencer outreach
Social media advertising, marketing strategy, display advertising, search engine optimization
Email marketing management, email marketing audits, list management, email segmentation & design
Email marketing, website and graphic design, social media marketing, search engine optimization, copywriting

FAQs

What is Amazon Marketplace?

Amazon Marketplace is a platform that allows third-party sellers to list and sell their products on Amazon. It's a great way for small businesses to increase their reach and tap into new customer segments.

Who are Amazon’s biggest competitors?

Amazon's biggest direct competitors include Walmart, eBay, the Alibaba Group, Target, as well as more localized eCommerce marketplaces (such as Otto or Rakuten). In the video streaming segment, Amazon's biggest competitors are Netflix, Rakuten, HBO, Disney, and Apple TV+.

Who are Amazon’s indirect competitors?

Essentially, anyone that sells products online can be an indirect Amazon competitor. There are plenty of small and medium-sized businesses that can compete against the retail giant by offering better customer care, niche products, and a more personalized shopping experience.

Is there a rival to Amazon?

Yes, Amazon has plenty of competition such as sites like Walmart, Target, and eBay. And outside of North America, Amazon faces fierce competition from Alibaba, Rakuten, Otto, and Flipkart.

Is Alibaba bigger than Amazon?

Alibaba is bigger than Amazon in terms of gross merchandise value. Furthermore, in China, Amazon poses no competition to Alibaba across pretty much every vertical. However, if we were to compare their global market caps, Amazon would be the clear winner.

Who are Amazon’s competitors in the US?

Amazon's competitors in the US include Walmart, eBay, and Target (among many others.) Niche eCommerce stores can also act as Amazon's competition in limited segments, as they usually offer more specialized services and/or products. Furthermore, Netflix is a major competitor of Amazon Prime Video in the digital streaming market.

What is comparable to Amazon?

There are several comparable sites to Amazon, including:

  1. Alibaba
  2. eBay
  3. Walmart
  4. Apple
  5. Rakuten
  6. Otto
  7. Flipkart
  8. Jingdong (JD.com)
  9. Newegg
  10. Facebook

Each of these has its own specialties and offers a unique take on eCommerce. Some work on a different business model and compete in different markets.

For example, eBay is a marketplace that allows selling items at both a fixed price and through an auction. Otto and Rakuten compete against Amazon in Germany, respectively Japan. And Alibaba is a Chinese marketplace that has a huge international presence.

Do You Want
More Sales ?
If you want my team to just do
your marketing for you
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Get The Ultimate CRO Audit + Checklist Tool

Get Access Now

Get The Ultimate Marketing Strategy Template

Download Now
Table of contents

The Top Amazon eCommerce Competitors and Why They Are Successful

DOWNLOAD TEMPLATE

Skip to What You Need

When Jack stole the goose that lay golden eggs from the giant, he needed a quick escape. So as the giant chased him, he chopped down the beanstalk that connected the giant's world to the humans'. The giant fell, and Jack went home with the prize.

Amazon is a retail giant. With $469 billion in revenue in 2021, Amazon is the biggest online retail force in the world. It's hard to believe, then, that Amazon could have any kind of competition in eCommerce.

And yet, they do. Every year, online stores chop down the beanstalk to Amazon's world and make a profit by selling their products on other online marketplaces. In fact, a lot of successful Amazon marketing agencies have expanded their services to include other channels.

In this post, we break down Amazon's largest competitors and give you some of the top strategies for how eCommerce brands can optimize their own stores.

Here are the top Amazon competitors you should know about.

eBay

ebay-homepage

Ebay and Amazon were born roughly in the same era (early to mid-1990s.) But while Amazon expanded at a very fast pace, eBay had slower growth. It's been making a slow comeback and in 2021 it posted a net revenue of $10.42 billion - a 17% growth from their record in 2020 ($8.9bn) and 2019 ($7.4bn).

What's unique about eBay is that their business model allows people to buy and sell products at a fixed price or through an auction. It's particularly popular for selling products in fashion, apparel, fitness, jewelry, tech gadgets, and more.

[Banner][Want to Scale your eCom Biz?][Work with the World’s Best eCom Experts. Hand-picked vetted marketers, hire in 72 hours.][Get Started][https://www.mayple.com/welcome-v4/?utm_content=blog-banner-amazon-ecommerce-competitors][orange]


Walmart

walmart-homepage

Walmart was founded in 1962 and it's the oldest of Amazon's competitors. Obviously, they didn't have an online store back then, but they've adapted to the times, and today, they provide a physical presence and a comprehensive online shopping experience.

Walmart is the biggest adversary Amazon has in North America, with online sales of $559 billion in 2021. And while its focus might still lie on physical stores, Walmart keeps investing in technology, development, and marketing to make sure its online presence keeps growing.


Flipkart

flipkart-homepage

Many believe Amazon's king everywhere - and while many of its products may ship globally, it's not the biggest player in India. That title belongs to Flipkart, a powerful eCommerce platform founded by two former Amazon employees in 2007.

Flipkart made $6.3 billion in 2021 and it provides a wide range of products and services. What's more, Flipkart has also created a reward scheme (Flipkart Plus SuperCoins), which allows customers to accumulate points with their purchases.


Target

target-homepage

Target seems like a smaller player in the market but what it does very well is building a loyal fanbase. They have a robust loyalty and rewards program and their own credit card called REDcard. And they have a sprawling chain of stores with 75% of Americans living within 10 miles of a Target.

Target has a very good chance of competing with Amazon and Walmart. The company's revenue was $93.5 billion in 2021 and people who shop at target are likely to come back not only because of their products but also because of the different rewards they offer.


Alibaba Group

alibaba-homepage

Alibaba is a Chinese platform that has huge popularity in the entire world. It was founded by Jack Ma in 1999 and has since become one of the largest online sellers in the world.

Interestingly, Alibaba doesn't have country-specific subsidiaries or regions like Amazon does, but it does manage to have a huge presence at a global level.

Alibaba is a group of companies that include Taobao, AliExpress, Tmall, and Alibaba Cloud (a competitor for Amazon Web Services). In 2021, the Alibaba Group had a revenue of $109 billion, which is a 52.09% increase from 2020.

Each Alibaba brand works differently to provide a well-rounded shopping experience for its buyers. Taobao, for example, is a B2C platform while Tmall is C2C (like eBay) and mostly focused on the Chinese market. AliExpress is focused on the global market.

Alibaba is definitely a contender when it comes to the biggest players in eCommerce. After all, they managed to defeat eBay in the Chinese market in 2014, which says something about knowing your customer and continuous innovation.


Otto

otto-homepage

Otto is a German online retailer founded in 1949. It's one of the oldest players on the market and, unlike Walmart, it even had a long-distance (phone order) business model before the rise of the internet.

Despite Amazon having a pretty big presence in Europe and Germany, Otto is doing a great job at keeping itself relevant on the market. Their 2021 revenue was nearly $7.4 billion, which makes them the second-largest eCommerce platform in Europe.


JD (JingDong)

jd-homepage

Another one of Amazon's Chinese competitors is JD.com (JingDong) which made $149 billion in revenue in 2021 and has an average 22% year-over-year growth rate.. Not only does JD compete with Amazon, but it also competes with Alibaba's Tmall, as they are both B2C marketplaces.

JD has been able to increase its profits by understanding the Chinese market and making sure they offer exclusive deals that only its store can provide (such as buying in bulk, similar to what Costco does in the U.S.)


Netflix

netflix-homepage

Netflix doesn't compete with Amazon on all its products, just on its streaming platform. Netflix is the most popular digital streaming service in the world, with over 219.7 million subscribers in 2021. By comparison, Amazon Prime had 200 million subscribers, making it the second most popular streaming service.

In terms of revenue, Netflix made $30 billion in 2021, whereas Amazon Prime made $31.7 billion. It is worth mentioning, however, that Amazon Prime doesn't only offer video streaming services, but also membership perks, such as access to Prime delivery on physical products (which means that Amazon Prime's revenue is not solely due to video streaming).

Netflix's market penetration and the wide range of video entertainment options place them as a strong competitor to Amazon.


Rakuten

rakuten-homepage

Rakuten is a Japanese eCommerce business founded in 1997. It's known as the "Amazon of Japan" due to its similarity with Amazon's business model, made a whopping $15 billion in revenue in 2021, and has gained somewhere between 10% and 14% of retail sales in its sector.

Rakuten won the Japanese market by focusing on customer loyalty. They offer a range of exclusive rewards, such as tracking points that shoppers can accumulate and exchange for discounts.

The company is much more diversified than a regular marketplace. It has a video streaming platform, its own payment system, and even health and life insurance. All of these products make it a unique competitor to Amazon in Japan and worldwide.

Newegg

newegg-homepage

Newegg is one of the biggest electronics retailers in the US. The platform made $2.42 billion in 2021, which might seem small compared to Amazon but it's still a very relevant player in the market. Newegg has been able to remain competitive by understanding its customers, competitive prices, and offering a very good cancellation policy.

All in all, although Newegg might be a smaller player behind eBay and Amazon it's one of the top 10 biggest online marketplaces in the US. It's a solid choice for selling consumer electronics, gaming gadgets, and smartphones.


Facebook

facebook-marketplace

Facebook Marketplace was launched in 2016 and quickly grew to over 1 billion active users in over 70 countries. It used to be mostly customers selling their own used products but the company has since launched Facebook Shops, where eCommerce stores can launch their own online storefronts on Facebook and sell their products directly on the platform.

It provides a unique opportunity for brands to display their products, interact with customers (via Messenger) and run Facebook ads, all on one platform.


Online stores

Another great way to sell products online is through your own store. The eCommerce industry as a whole generated around $5.2 trillion in 2021 and a large share of that is individual brands. There are approximately 26 million eCommerce stores around the world and it's never been easier to start one.

brightech

You can create an online store in minutes using an eCommerce platform like Shopify or BigCommerce, plug in all of your marketing tools to it, and start building your audience and traffic.


Niche eCommerce stores

There are also niche eCommerce stores that specialize in targeting specific audiences and creating niche products in the market. Some of the most popular niche eCommerce stores include pet stores, jewelry stores, sports stores, and fashion boutiques.

These stores are able to focus on a specific market and target it more effectively, which makes them a great alternative to competing with Amazon head-on. By creating an engaging and personalized shopping experience, niche eCommerce stores manage to turn loyal customers into advocates of their products.

magic-spoon-cereal

Numbers don't always tell the whole story. Every day, new stores launch that are focused on very specific segments of the market and they chip away at Amazon's market share and revenue. They do it by offering quality products and services, as well as by taking the time to form real relationships with their customers.

How small businesses can compete with Amazon

Small-scale sellers can still stand a very good chance to compete in the eCommerce space. There's plenty of opportunity to make it in this space.

Here's how small players can grab a little piece of market share from Jeff Bezos's giant empire:

Provide an incredible customer experience

Small businesses have a unique advantage over Amazon when it comes to customer service. They tend to be more agile and closer to the customer and can afford to get personal, candid, and creative with their customer service.

In turn, this changes the entire shopping experience from a cold, faceless one (like you'd have on Amazon) to one that's closer to the mom-and-pop stores of the old days.

Build an active community

There's nothing more powerful than an active community. That's how all the large players in eCommerce made their fortune when they first started. They built an active, engaged group of people around their products and services.

Small businesses can do the same. Investing in community building and creating a sense of belonging can not only win more customers, but it can turn them into evangelists for your brand. Building a list of email addresses is an essential part of this process, as it allows you to reach out to them on a regular basis.

Launch products on other marketplaces

Cross-marketplace online sales can help small businesses get more visibility, reach new audiences, and make better use of the available market opportunities.

Some examples include:

  • Houzz (focused on home décor and home improvement)
  • Etsy (focused on handmade products, arts, and crafts)
  • Facebook Marketplace (a general marketplace for new and used items)
  • Shopee (a South-East Asian marketplace)
  • Mercado Libre (one of the largest marketplaces in Latin America)
  • Trendyol (a general marketplace in Turkey)
  • Zalando (a fashion-focused marketplace in Europe)
  • Tokopedia (an Indonesian marketplace)
  • Vinted (a global vintage fashion marketplace)

It's definitely worth launching products on other marketplaces. To start, check out which integrations are available on your eCommerce platform. You can also use a third-party app like Cedcommerce.

Offer a great loyalty program

Loyalty programs are a great way for eCommerce companies to boost sales and increase customer retention. By offering rewards, discounts, and exclusive offers, brands can encourage customers to keep coming back for more. Loyalty programs also help create a sense of community around the brand, as customers feel like they are part of something special.

To get started with loyalty programs, eCommerce brands can use a third-party app like Smile.io or LoyaltyLion.

Go omnichannel

Studies show that 73% of online shoppers use multiple channels to make a purchase.

And it makes sense. For example, let's say you're randomly scrolling down on Facebook and you see a new pair of sports shoes you want to buy. You might not buy them then and there but if you see an ad on YouTube the next day, and then a coupon code in an email, then you're more likely to follow through with the purchase.

What this means is that small businesses need to think beyond their website and consider other channels such as social media platforms, SMS, paid advertising, influencers, eCommerce marketplaces, and even physical retail.

Have an easy return process

Make it easy for your customers to return products if they don't like them. For example, you could provide a return label in every shipment, or offer free returns and exchanges. An easy, hassle-free return process shows potential customers that you trust and respect them.

Offer two-day delivery

We live in an increasingly fast-paced world, and customers expect quicker delivery than ever before. They want it all and they want it now.

Amazon does this with its one-click checkout, two-day delivery, Amazon Assistant, and Prime membership. As a small business, you too can offer 2-day delivery by making your eCommerce fulfillment process more efficient using an app like Deliverr.

You could also use predictive analytics to anticipate customer needs and provide them with the right products at the right time. Make your delivery process quick and easy and people will be happy to buy from you over Amazon, any time of the day.

Takeaways

Looking at Amazon's success can make you feel overwhelmed if you're an eCommerce business owner. After all, they have millions of users (and vendors) , a wide selection of products, and a huge marketing budget.

Yet, every day, small online shops find success against the odds. They rely on a unique perspective, niche products, and a true understanding of who their customers are.

You too can win. All you need is good data, a smart email marketing system like Klaviyo and proper omnichannel marketing that can help you compete with Amazon or any other eCommerce giant.

Looking for help to boost your eCommerce sales? Mayple's community of experts is here for you. Contact us today and let’s help your business thrive!

[Banner][Want to Scale your eCom Biz?][Work with the World’s Best eCom Experts. Hand-picked vetted marketers, hire in 72 hours.][Get Started][https://www.mayple.com/welcome-v4/?utm_content=blog-banner-amazon-ecommerce-competitors][blue]

No items found.

FAQs

What is Amazon Marketplace?

Amazon Marketplace is a platform that allows third-party sellers to list and sell their products on Amazon. It's a great way for small businesses to increase their reach and tap into new customer segments.

Who are Amazon’s biggest competitors?

Amazon's biggest direct competitors include Walmart, eBay, the Alibaba Group, Target, as well as more localized eCommerce marketplaces (such as Otto or Rakuten). In the video streaming segment, Amazon's biggest competitors are Netflix, Rakuten, HBO, Disney, and Apple TV+.

Who are Amazon’s indirect competitors?

Essentially, anyone that sells products online can be an indirect Amazon competitor. There are plenty of small and medium-sized businesses that can compete against the retail giant by offering better customer care, niche products, and a more personalized shopping experience.

Is there a rival to Amazon?

Yes, Amazon has plenty of competition such as sites like Walmart, Target, and eBay. And outside of North America, Amazon faces fierce competition from Alibaba, Rakuten, Otto, and Flipkart.

Is Alibaba bigger than Amazon?

Alibaba is bigger than Amazon in terms of gross merchandise value. Furthermore, in China, Amazon poses no competition to Alibaba across pretty much every vertical. However, if we were to compare their global market caps, Amazon would be the clear winner.

Who are Amazon’s competitors in the US?

Amazon's competitors in the US include Walmart, eBay, and Target (among many others.) Niche eCommerce stores can also act as Amazon's competition in limited segments, as they usually offer more specialized services and/or products. Furthermore, Netflix is a major competitor of Amazon Prime Video in the digital streaming market.

What is comparable to Amazon?

There are several comparable sites to Amazon, including:

  1. Alibaba
  2. eBay
  3. Walmart
  4. Apple
  5. Rakuten
  6. Otto
  7. Flipkart
  8. Jingdong (JD.com)
  9. Newegg
  10. Facebook

Each of these has its own specialties and offers a unique take on eCommerce. Some work on a different business model and compete in different markets.

For example, eBay is a marketplace that allows selling items at both a fixed price and through an auction. Otto and Rakuten compete against Amazon in Germany, respectively Japan. And Alibaba is a Chinese marketplace that has a huge international presence.

Do You Want
More Sales ?
If you want my team to just do
your marketing for you
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Get The Ultimate CRO Audit + Checklist Tool

Get Access Now

Get The Ultimate Marketing Strategy Template

Download Now

The Top Amazon eCommerce Competitors and Why They Are Successful

Learn about Amazon's top eCommerce competitors. We cover all the main online marketplaces including Walmart, AliExpress, eBay, Target, Rakuten, and more.

No items found.

When Jack stole the goose that lay golden eggs from the giant, he needed a quick escape. So as the giant chased him, he chopped down the beanstalk that connected the giant's world to the humans'. The giant fell, and Jack went home with the prize.

Amazon is a retail giant. With $469 billion in revenue in 2021, Amazon is the biggest online retail force in the world. It's hard to believe, then, that Amazon could have any kind of competition in eCommerce.

And yet, they do. Every year, online stores chop down the beanstalk to Amazon's world and make a profit by selling their products on other online marketplaces. In fact, a lot of successful Amazon marketing agencies have expanded their services to include other channels.

In this post, we break down Amazon's largest competitors and give you some of the top strategies for how eCommerce brands can optimize their own stores.

Here are the top Amazon competitors you should know about.

eBay

ebay-homepage

Ebay and Amazon were born roughly in the same era (early to mid-1990s.) But while Amazon expanded at a very fast pace, eBay had slower growth. It's been making a slow comeback and in 2021 it posted a net revenue of $10.42 billion - a 17% growth from their record in 2020 ($8.9bn) and 2019 ($7.4bn).

What's unique about eBay is that their business model allows people to buy and sell products at a fixed price or through an auction. It's particularly popular for selling products in fashion, apparel, fitness, jewelry, tech gadgets, and more.

[Banner][Want to Scale your eCom Biz?][Work with the World’s Best eCom Experts. Hand-picked vetted marketers, hire in 72 hours.][Get Started][https://www.mayple.com/welcome-v4/?utm_content=blog-banner-amazon-ecommerce-competitors][orange]


Walmart

walmart-homepage

Walmart was founded in 1962 and it's the oldest of Amazon's competitors. Obviously, they didn't have an online store back then, but they've adapted to the times, and today, they provide a physical presence and a comprehensive online shopping experience.

Walmart is the biggest adversary Amazon has in North America, with online sales of $559 billion in 2021. And while its focus might still lie on physical stores, Walmart keeps investing in technology, development, and marketing to make sure its online presence keeps growing.


Flipkart

flipkart-homepage

Many believe Amazon's king everywhere - and while many of its products may ship globally, it's not the biggest player in India. That title belongs to Flipkart, a powerful eCommerce platform founded by two former Amazon employees in 2007.

Flipkart made $6.3 billion in 2021 and it provides a wide range of products and services. What's more, Flipkart has also created a reward scheme (Flipkart Plus SuperCoins), which allows customers to accumulate points with their purchases.


Target

target-homepage

Target seems like a smaller player in the market but what it does very well is building a loyal fanbase. They have a robust loyalty and rewards program and their own credit card called REDcard. And they have a sprawling chain of stores with 75% of Americans living within 10 miles of a Target.

Target has a very good chance of competing with Amazon and Walmart. The company's revenue was $93.5 billion in 2021 and people who shop at target are likely to come back not only because of their products but also because of the different rewards they offer.


Alibaba Group

alibaba-homepage

Alibaba is a Chinese platform that has huge popularity in the entire world. It was founded by Jack Ma in 1999 and has since become one of the largest online sellers in the world.

Interestingly, Alibaba doesn't have country-specific subsidiaries or regions like Amazon does, but it does manage to have a huge presence at a global level.

Alibaba is a group of companies that include Taobao, AliExpress, Tmall, and Alibaba Cloud (a competitor for Amazon Web Services). In 2021, the Alibaba Group had a revenue of $109 billion, which is a 52.09% increase from 2020.

Each Alibaba brand works differently to provide a well-rounded shopping experience for its buyers. Taobao, for example, is a B2C platform while Tmall is C2C (like eBay) and mostly focused on the Chinese market. AliExpress is focused on the global market.

Alibaba is definitely a contender when it comes to the biggest players in eCommerce. After all, they managed to defeat eBay in the Chinese market in 2014, which says something about knowing your customer and continuous innovation.


Otto

otto-homepage

Otto is a German online retailer founded in 1949. It's one of the oldest players on the market and, unlike Walmart, it even had a long-distance (phone order) business model before the rise of the internet.

Despite Amazon having a pretty big presence in Europe and Germany, Otto is doing a great job at keeping itself relevant on the market. Their 2021 revenue was nearly $7.4 billion, which makes them the second-largest eCommerce platform in Europe.


JD (JingDong)

jd-homepage

Another one of Amazon's Chinese competitors is JD.com (JingDong) which made $149 billion in revenue in 2021 and has an average 22% year-over-year growth rate.. Not only does JD compete with Amazon, but it also competes with Alibaba's Tmall, as they are both B2C marketplaces.

JD has been able to increase its profits by understanding the Chinese market and making sure they offer exclusive deals that only its store can provide (such as buying in bulk, similar to what Costco does in the U.S.)


Netflix

netflix-homepage

Netflix doesn't compete with Amazon on all its products, just on its streaming platform. Netflix is the most popular digital streaming service in the world, with over 219.7 million subscribers in 2021. By comparison, Amazon Prime had 200 million subscribers, making it the second most popular streaming service.

In terms of revenue, Netflix made $30 billion in 2021, whereas Amazon Prime made $31.7 billion. It is worth mentioning, however, that Amazon Prime doesn't only offer video streaming services, but also membership perks, such as access to Prime delivery on physical products (which means that Amazon Prime's revenue is not solely due to video streaming).

Netflix's market penetration and the wide range of video entertainment options place them as a strong competitor to Amazon.


Rakuten

rakuten-homepage

Rakuten is a Japanese eCommerce business founded in 1997. It's known as the "Amazon of Japan" due to its similarity with Amazon's business model, made a whopping $15 billion in revenue in 2021, and has gained somewhere between 10% and 14% of retail sales in its sector.

Rakuten won the Japanese market by focusing on customer loyalty. They offer a range of exclusive rewards, such as tracking points that shoppers can accumulate and exchange for discounts.

The company is much more diversified than a regular marketplace. It has a video streaming platform, its own payment system, and even health and life insurance. All of these products make it a unique competitor to Amazon in Japan and worldwide.

Newegg

newegg-homepage

Newegg is one of the biggest electronics retailers in the US. The platform made $2.42 billion in 2021, which might seem small compared to Amazon but it's still a very relevant player in the market. Newegg has been able to remain competitive by understanding its customers, competitive prices, and offering a very good cancellation policy.

All in all, although Newegg might be a smaller player behind eBay and Amazon it's one of the top 10 biggest online marketplaces in the US. It's a solid choice for selling consumer electronics, gaming gadgets, and smartphones.


Facebook

facebook-marketplace

Facebook Marketplace was launched in 2016 and quickly grew to over 1 billion active users in over 70 countries. It used to be mostly customers selling their own used products but the company has since launched Facebook Shops, where eCommerce stores can launch their own online storefronts on Facebook and sell their products directly on the platform.

It provides a unique opportunity for brands to display their products, interact with customers (via Messenger) and run Facebook ads, all on one platform.


Online stores

Another great way to sell products online is through your own store. The eCommerce industry as a whole generated around $5.2 trillion in 2021 and a large share of that is individual brands. There are approximately 26 million eCommerce stores around the world and it's never been easier to start one.

brightech

You can create an online store in minutes using an eCommerce platform like Shopify or BigCommerce, plug in all of your marketing tools to it, and start building your audience and traffic.


Niche eCommerce stores

There are also niche eCommerce stores that specialize in targeting specific audiences and creating niche products in the market. Some of the most popular niche eCommerce stores include pet stores, jewelry stores, sports stores, and fashion boutiques.

These stores are able to focus on a specific market and target it more effectively, which makes them a great alternative to competing with Amazon head-on. By creating an engaging and personalized shopping experience, niche eCommerce stores manage to turn loyal customers into advocates of their products.

magic-spoon-cereal

Numbers don't always tell the whole story. Every day, new stores launch that are focused on very specific segments of the market and they chip away at Amazon's market share and revenue. They do it by offering quality products and services, as well as by taking the time to form real relationships with their customers.

How small businesses can compete with Amazon

Small-scale sellers can still stand a very good chance to compete in the eCommerce space. There's plenty of opportunity to make it in this space.

Here's how small players can grab a little piece of market share from Jeff Bezos's giant empire:

Provide an incredible customer experience

Small businesses have a unique advantage over Amazon when it comes to customer service. They tend to be more agile and closer to the customer and can afford to get personal, candid, and creative with their customer service.

In turn, this changes the entire shopping experience from a cold, faceless one (like you'd have on Amazon) to one that's closer to the mom-and-pop stores of the old days.

Build an active community

There's nothing more powerful than an active community. That's how all the large players in eCommerce made their fortune when they first started. They built an active, engaged group of people around their products and services.

Small businesses can do the same. Investing in community building and creating a sense of belonging can not only win more customers, but it can turn them into evangelists for your brand. Building a list of email addresses is an essential part of this process, as it allows you to reach out to them on a regular basis.

Launch products on other marketplaces

Cross-marketplace online sales can help small businesses get more visibility, reach new audiences, and make better use of the available market opportunities.

Some examples include:

  • Houzz (focused on home décor and home improvement)
  • Etsy (focused on handmade products, arts, and crafts)
  • Facebook Marketplace (a general marketplace for new and used items)
  • Shopee (a South-East Asian marketplace)
  • Mercado Libre (one of the largest marketplaces in Latin America)
  • Trendyol (a general marketplace in Turkey)
  • Zalando (a fashion-focused marketplace in Europe)
  • Tokopedia (an Indonesian marketplace)
  • Vinted (a global vintage fashion marketplace)

It's definitely worth launching products on other marketplaces. To start, check out which integrations are available on your eCommerce platform. You can also use a third-party app like Cedcommerce.

Offer a great loyalty program

Loyalty programs are a great way for eCommerce companies to boost sales and increase customer retention. By offering rewards, discounts, and exclusive offers, brands can encourage customers to keep coming back for more. Loyalty programs also help create a sense of community around the brand, as customers feel like they are part of something special.

To get started with loyalty programs, eCommerce brands can use a third-party app like Smile.io or LoyaltyLion.

Go omnichannel

Studies show that 73% of online shoppers use multiple channels to make a purchase.

And it makes sense. For example, let's say you're randomly scrolling down on Facebook and you see a new pair of sports shoes you want to buy. You might not buy them then and there but if you see an ad on YouTube the next day, and then a coupon code in an email, then you're more likely to follow through with the purchase.

What this means is that small businesses need to think beyond their website and consider other channels such as social media platforms, SMS, paid advertising, influencers, eCommerce marketplaces, and even physical retail.

Have an easy return process

Make it easy for your customers to return products if they don't like them. For example, you could provide a return label in every shipment, or offer free returns and exchanges. An easy, hassle-free return process shows potential customers that you trust and respect them.

Offer two-day delivery

We live in an increasingly fast-paced world, and customers expect quicker delivery than ever before. They want it all and they want it now.

Amazon does this with its one-click checkout, two-day delivery, Amazon Assistant, and Prime membership. As a small business, you too can offer 2-day delivery by making your eCommerce fulfillment process more efficient using an app like Deliverr.

You could also use predictive analytics to anticipate customer needs and provide them with the right products at the right time. Make your delivery process quick and easy and people will be happy to buy from you over Amazon, any time of the day.

Takeaways

Looking at Amazon's success can make you feel overwhelmed if you're an eCommerce business owner. After all, they have millions of users (and vendors) , a wide selection of products, and a huge marketing budget.

Yet, every day, small online shops find success against the odds. They rely on a unique perspective, niche products, and a true understanding of who their customers are.

You too can win. All you need is good data, a smart email marketing system like Klaviyo and proper omnichannel marketing that can help you compete with Amazon or any other eCommerce giant.

Looking for help to boost your eCommerce sales? Mayple's community of experts is here for you. Contact us today and let’s help your business thrive!

[Banner][Want to Scale your eCom Biz?][Work with the World’s Best eCom Experts. Hand-picked vetted marketers, hire in 72 hours.][Get Started][https://www.mayple.com/welcome-v4/?utm_content=blog-banner-amazon-ecommerce-competitors][blue]

Browse Agencies by Expertise

The Top Amazon eCommerce Competitors and Why They Are Successful

Learn about Amazon's top eCommerce competitors. We cover all the main online marketplaces including Walmart, AliExpress, eBay, Target, Rakuten, and more.

When Jack stole the goose that lay golden eggs from the giant, he needed a quick escape. So as the giant chased him, he chopped down the beanstalk that connected the giant's world to the humans'. The giant fell, and Jack went home with the prize.

Amazon is a retail giant. With $469 billion in revenue in 2021, Amazon is the biggest online retail force in the world. It's hard to believe, then, that Amazon could have any kind of competition in eCommerce.

And yet, they do. Every year, online stores chop down the beanstalk to Amazon's world and make a profit by selling their products on other online marketplaces. In fact, a lot of successful Amazon marketing agencies have expanded their services to include other channels.

In this post, we break down Amazon's largest competitors and give you some of the top strategies for how eCommerce brands can optimize their own stores.

Here are the top Amazon competitors you should know about.

eBay

ebay-homepage

Ebay and Amazon were born roughly in the same era (early to mid-1990s.) But while Amazon expanded at a very fast pace, eBay had slower growth. It's been making a slow comeback and in 2021 it posted a net revenue of $10.42 billion - a 17% growth from their record in 2020 ($8.9bn) and 2019 ($7.4bn).

What's unique about eBay is that their business model allows people to buy and sell products at a fixed price or through an auction. It's particularly popular for selling products in fashion, apparel, fitness, jewelry, tech gadgets, and more.

[Banner][Want to Scale your eCom Biz?][Work with the World’s Best eCom Experts. Hand-picked vetted marketers, hire in 72 hours.][Get Started][https://www.mayple.com/welcome-v4/?utm_content=blog-banner-amazon-ecommerce-competitors][orange]


Walmart

walmart-homepage

Walmart was founded in 1962 and it's the oldest of Amazon's competitors. Obviously, they didn't have an online store back then, but they've adapted to the times, and today, they provide a physical presence and a comprehensive online shopping experience.

Walmart is the biggest adversary Amazon has in North America, with online sales of $559 billion in 2021. And while its focus might still lie on physical stores, Walmart keeps investing in technology, development, and marketing to make sure its online presence keeps growing.


Flipkart

flipkart-homepage

Many believe Amazon's king everywhere - and while many of its products may ship globally, it's not the biggest player in India. That title belongs to Flipkart, a powerful eCommerce platform founded by two former Amazon employees in 2007.

Flipkart made $6.3 billion in 2021 and it provides a wide range of products and services. What's more, Flipkart has also created a reward scheme (Flipkart Plus SuperCoins), which allows customers to accumulate points with their purchases.


Target

target-homepage

Target seems like a smaller player in the market but what it does very well is building a loyal fanbase. They have a robust loyalty and rewards program and their own credit card called REDcard. And they have a sprawling chain of stores with 75% of Americans living within 10 miles of a Target.

Target has a very good chance of competing with Amazon and Walmart. The company's revenue was $93.5 billion in 2021 and people who shop at target are likely to come back not only because of their products but also because of the different rewards they offer.


Alibaba Group

alibaba-homepage

Alibaba is a Chinese platform that has huge popularity in the entire world. It was founded by Jack Ma in 1999 and has since become one of the largest online sellers in the world.

Interestingly, Alibaba doesn't have country-specific subsidiaries or regions like Amazon does, but it does manage to have a huge presence at a global level.

Alibaba is a group of companies that include Taobao, AliExpress, Tmall, and Alibaba Cloud (a competitor for Amazon Web Services). In 2021, the Alibaba Group had a revenue of $109 billion, which is a 52.09% increase from 2020.

Each Alibaba brand works differently to provide a well-rounded shopping experience for its buyers. Taobao, for example, is a B2C platform while Tmall is C2C (like eBay) and mostly focused on the Chinese market. AliExpress is focused on the global market.

Alibaba is definitely a contender when it comes to the biggest players in eCommerce. After all, they managed to defeat eBay in the Chinese market in 2014, which says something about knowing your customer and continuous innovation.


Otto

otto-homepage

Otto is a German online retailer founded in 1949. It's one of the oldest players on the market and, unlike Walmart, it even had a long-distance (phone order) business model before the rise of the internet.

Despite Amazon having a pretty big presence in Europe and Germany, Otto is doing a great job at keeping itself relevant on the market. Their 2021 revenue was nearly $7.4 billion, which makes them the second-largest eCommerce platform in Europe.


JD (JingDong)

jd-homepage

Another one of Amazon's Chinese competitors is JD.com (JingDong) which made $149 billion in revenue in 2021 and has an average 22% year-over-year growth rate.. Not only does JD compete with Amazon, but it also competes with Alibaba's Tmall, as they are both B2C marketplaces.

JD has been able to increase its profits by understanding the Chinese market and making sure they offer exclusive deals that only its store can provide (such as buying in bulk, similar to what Costco does in the U.S.)


Netflix

netflix-homepage

Netflix doesn't compete with Amazon on all its products, just on its streaming platform. Netflix is the most popular digital streaming service in the world, with over 219.7 million subscribers in 2021. By comparison, Amazon Prime had 200 million subscribers, making it the second most popular streaming service.

In terms of revenue, Netflix made $30 billion in 2021, whereas Amazon Prime made $31.7 billion. It is worth mentioning, however, that Amazon Prime doesn't only offer video streaming services, but also membership perks, such as access to Prime delivery on physical products (which means that Amazon Prime's revenue is not solely due to video streaming).

Netflix's market penetration and the wide range of video entertainment options place them as a strong competitor to Amazon.


Rakuten

rakuten-homepage

Rakuten is a Japanese eCommerce business founded in 1997. It's known as the "Amazon of Japan" due to its similarity with Amazon's business model, made a whopping $15 billion in revenue in 2021, and has gained somewhere between 10% and 14% of retail sales in its sector.

Rakuten won the Japanese market by focusing on customer loyalty. They offer a range of exclusive rewards, such as tracking points that shoppers can accumulate and exchange for discounts.

The company is much more diversified than a regular marketplace. It has a video streaming platform, its own payment system, and even health and life insurance. All of these products make it a unique competitor to Amazon in Japan and worldwide.

Newegg

newegg-homepage

Newegg is one of the biggest electronics retailers in the US. The platform made $2.42 billion in 2021, which might seem small compared to Amazon but it's still a very relevant player in the market. Newegg has been able to remain competitive by understanding its customers, competitive prices, and offering a very good cancellation policy.

All in all, although Newegg might be a smaller player behind eBay and Amazon it's one of the top 10 biggest online marketplaces in the US. It's a solid choice for selling consumer electronics, gaming gadgets, and smartphones.


Facebook

facebook-marketplace

Facebook Marketplace was launched in 2016 and quickly grew to over 1 billion active users in over 70 countries. It used to be mostly customers selling their own used products but the company has since launched Facebook Shops, where eCommerce stores can launch their own online storefronts on Facebook and sell their products directly on the platform.

It provides a unique opportunity for brands to display their products, interact with customers (via Messenger) and run Facebook ads, all on one platform.


Online stores

Another great way to sell products online is through your own store. The eCommerce industry as a whole generated around $5.2 trillion in 2021 and a large share of that is individual brands. There are approximately 26 million eCommerce stores around the world and it's never been easier to start one.

brightech

You can create an online store in minutes using an eCommerce platform like Shopify or BigCommerce, plug in all of your marketing tools to it, and start building your audience and traffic.


Niche eCommerce stores

There are also niche eCommerce stores that specialize in targeting specific audiences and creating niche products in the market. Some of the most popular niche eCommerce stores include pet stores, jewelry stores, sports stores, and fashion boutiques.

These stores are able to focus on a specific market and target it more effectively, which makes them a great alternative to competing with Amazon head-on. By creating an engaging and personalized shopping experience, niche eCommerce stores manage to turn loyal customers into advocates of their products.

magic-spoon-cereal

Numbers don't always tell the whole story. Every day, new stores launch that are focused on very specific segments of the market and they chip away at Amazon's market share and revenue. They do it by offering quality products and services, as well as by taking the time to form real relationships with their customers.

How small businesses can compete with Amazon

Small-scale sellers can still stand a very good chance to compete in the eCommerce space. There's plenty of opportunity to make it in this space.

Here's how small players can grab a little piece of market share from Jeff Bezos's giant empire:

Provide an incredible customer experience

Small businesses have a unique advantage over Amazon when it comes to customer service. They tend to be more agile and closer to the customer and can afford to get personal, candid, and creative with their customer service.

In turn, this changes the entire shopping experience from a cold, faceless one (like you'd have on Amazon) to one that's closer to the mom-and-pop stores of the old days.

Build an active community

There's nothing more powerful than an active community. That's how all the large players in eCommerce made their fortune when they first started. They built an active, engaged group of people around their products and services.

Small businesses can do the same. Investing in community building and creating a sense of belonging can not only win more customers, but it can turn them into evangelists for your brand. Building a list of email addresses is an essential part of this process, as it allows you to reach out to them on a regular basis.

Launch products on other marketplaces

Cross-marketplace online sales can help small businesses get more visibility, reach new audiences, and make better use of the available market opportunities.

Some examples include:

  • Houzz (focused on home décor and home improvement)
  • Etsy (focused on handmade products, arts, and crafts)
  • Facebook Marketplace (a general marketplace for new and used items)
  • Shopee (a South-East Asian marketplace)
  • Mercado Libre (one of the largest marketplaces in Latin America)
  • Trendyol (a general marketplace in Turkey)
  • Zalando (a fashion-focused marketplace in Europe)
  • Tokopedia (an Indonesian marketplace)
  • Vinted (a global vintage fashion marketplace)

It's definitely worth launching products on other marketplaces. To start, check out which integrations are available on your eCommerce platform. You can also use a third-party app like Cedcommerce.

Offer a great loyalty program

Loyalty programs are a great way for eCommerce companies to boost sales and increase customer retention. By offering rewards, discounts, and exclusive offers, brands can encourage customers to keep coming back for more. Loyalty programs also help create a sense of community around the brand, as customers feel like they are part of something special.

To get started with loyalty programs, eCommerce brands can use a third-party app like Smile.io or LoyaltyLion.

Go omnichannel

Studies show that 73% of online shoppers use multiple channels to make a purchase.

And it makes sense. For example, let's say you're randomly scrolling down on Facebook and you see a new pair of sports shoes you want to buy. You might not buy them then and there but if you see an ad on YouTube the next day, and then a coupon code in an email, then you're more likely to follow through with the purchase.

What this means is that small businesses need to think beyond their website and consider other channels such as social media platforms, SMS, paid advertising, influencers, eCommerce marketplaces, and even physical retail.

Have an easy return process

Make it easy for your customers to return products if they don't like them. For example, you could provide a return label in every shipment, or offer free returns and exchanges. An easy, hassle-free return process shows potential customers that you trust and respect them.

Offer two-day delivery

We live in an increasingly fast-paced world, and customers expect quicker delivery than ever before. They want it all and they want it now.

Amazon does this with its one-click checkout, two-day delivery, Amazon Assistant, and Prime membership. As a small business, you too can offer 2-day delivery by making your eCommerce fulfillment process more efficient using an app like Deliverr.

You could also use predictive analytics to anticipate customer needs and provide them with the right products at the right time. Make your delivery process quick and easy and people will be happy to buy from you over Amazon, any time of the day.

Takeaways

Looking at Amazon's success can make you feel overwhelmed if you're an eCommerce business owner. After all, they have millions of users (and vendors) , a wide selection of products, and a huge marketing budget.

Yet, every day, small online shops find success against the odds. They rely on a unique perspective, niche products, and a true understanding of who their customers are.

You too can win. All you need is good data, a smart email marketing system like Klaviyo and proper omnichannel marketing that can help you compete with Amazon or any other eCommerce giant.

Looking for help to boost your eCommerce sales? Mayple's community of experts is here for you. Contact us today and let’s help your business thrive!

[Banner][Want to Scale your eCom Biz?][Work with the World’s Best eCom Experts. Hand-picked vetted marketers, hire in 72 hours.][Get Started][https://www.mayple.com/welcome-v4/?utm_content=blog-banner-amazon-ecommerce-competitors][blue]

No items found.
No items found.


|

Welcome to Mayple, the NEW Way to Hire Expert Marketing Talent

Top brands trust our marketers

prev
next

Ashna Rana CRO

Ashna was the lead CRO manager for PrettyLitter, a subscription product, where she optimized the marketing funnel and was able to increase the conversion rate 35% test after test. As a result, the company was able to expand to Pinterest Ads, Facebook ads, and affiliate marketing.

Gustavo Morais

Gustavo took Amaz, a Yerba Mate sparkling drink brand, from $0 to $50k sales per month in just a few months by designing and launching their eCommerce website and executive a comprehensive SEO strategy.

Kelly Benson - Marketing manager & Growth marketer

Kelly developed a 6-month marketing strategy that included paid ads, SMM, mobile marketing, and marketing automation, resulting in an increase in ROI by 1200% in just 6 months.

Pete Opakunle - PPC

Pete increased ROAS for Gillette by 4.2X, increased CTRs by 40%-60%, achieved the desired CPA within 2 weeks of the campaign launch using Facebook, Snapchat and Instagram ads.

Deepak S.

Deepak helped Rivalry to rank for 20k+ organic keywords in the US and over 70k+ keywords globally in under 12 months with an extensive on-page and off-page SEO strategy.

Kelly Beaudin social media

Kelly grew Adobe's LinkedIn community by 97% and increased monthly engagement by more than 1,000% within one year. Adobe was recognized as one of the "Best LinkedIn Company Pages" for two years in a row. Kelly also grew Adobe Creative Cloud to 1M subscribers with a comprehensive social media strategy.

Kelly Beaudin Strategy

Kelly created a partnership with BuzzFeed, launched a financial BootCamp for customers, and created viral content using influencers and UGC. The campaign resulted in a +6.5% lift in awareness and a +25% increase in customers' perception of the brand, helping to drive loyalty and sales.

Dhariana L.

Dhariana grew Remy's Instagram account to 10k+ followers, increased leads from social media (LinkedIn and Instagram) by 120% and increased organic views on Linkedin by 310%.

Roman H.

Roman created seven email campaigns that led to this beauty brand's revenue to increase by 56% in just 6 months.

Jack Nelson - CRO

Jack led the CRO strategy for BeatBread, launched various conversion optimization campaigns, implemented advanced tracking & analytics, and exceeded KPI target by 75%.

Dorian Reeves SMM

Dorian grew Lenskart to over 10k followers and increased engagement by 50%.

Angel D.

Angel led influencer marketing campaigns for Keen and helped them grow to over 200k+ followers on Instagram and become one of the most loved apparel brand in the world.

Brenna K.

Brenna led advertising campaigns at Jessica Simpson where she increased ROAS by 250% using Google Ads, Facebook & Instagram ads, and Google Shopping.

Marija T.

Marija grew Brightech's Instagram page to over 30k followers and its cumulative online presence to 200k followers using secondary accounts in just 12 months.

Limor G.

Limor grew our email list by 200% and took our email program from $0 to $6k/month in just a few months using popups + email flows + email marketing automation.

Edwin Gan - CRO

Edwin helped CloudWaitress generate 2x conversions for 3+ consecutive months. They gained 10,000 new users and became one of Australia's fastest-growing startups with 700% growth.

Katrina J.

Katrina led an influencer marketing & PR campaign for this tourism brand that resulted in a funding round of $3M.

Jamie S.

Jamie helped build American Eagle Outfitter's online community to 15M+ followers and was integral in setting up the award winning Live Your Life influencer marketing campaign.

Dan W.

Dan created a strategic marketing plan for Mountain Dew and produced and executed 360 engagement platforms - Dare to Do, All Star Weekend, and others. These campaigns improved brand awareness, affinity and sentiment levels.

Jason H.

Jason helped Vitamin Energy grow monthly email marketing revenue 6x in less than 6 months and increased attributed revenue from email to 40% of the total sales of the business.

Igor Z.

Igor promoted NY Fashion Week events using Google Ads, increasing the number of attendees at events and decreasing the cost per lead by 50%.

Jay N.

Jay executed a comprehensive SEO strategy that increased organic traffic by 98%, increased top 10 keywords by 190% and total keywords by 262%.

Hire The Top Amazon eCommerce Competitors and Why They Are Successful

Table of contents

Hiring with Mayple

Reliable

Vetted and backed by AI tracking

Scalable

Avg. Growth of 380% in 6 months

Flexible

Monthly subscription

Easy

3 min to marketing brief

Affordable

1/3rd of typical agency costs

FAQ

One easy-to-use platform that help online businesses and expert marketers to match up, collaborate, and grow their businesses together.

Explore Our Services

Whether you’re looking to optimize your Sponsored Products or Sponsored Brands ads, improve your ROAS, or strategize for Prime Day, our experts can help.

Lindsay C.
Sergio F.
Camila K.

Hire

with data-backed results

The challenge of assessing social media manager is real. With Mayple you don't need to rely on reviews and fancy sales pitches.

No items found.

Hire The Top Amazon eCommerce Competitors and Why They Are Successful

FAQs

What is Amazon Marketplace?

Amazon Marketplace is a platform that allows third-party sellers to list and sell their products on Amazon. It's a great way for small businesses to increase their reach and tap into new customer segments.

Who are Amazon’s biggest competitors?

Amazon's biggest direct competitors include Walmart, eBay, the Alibaba Group, Target, as well as more localized eCommerce marketplaces (such as Otto or Rakuten). In the video streaming segment, Amazon's biggest competitors are Netflix, Rakuten, HBO, Disney, and Apple TV+.

Who are Amazon’s indirect competitors?

Essentially, anyone that sells products online can be an indirect Amazon competitor. There are plenty of small and medium-sized businesses that can compete against the retail giant by offering better customer care, niche products, and a more personalized shopping experience.

Is there a rival to Amazon?

Yes, Amazon has plenty of competition such as sites like Walmart, Target, and eBay. And outside of North America, Amazon faces fierce competition from Alibaba, Rakuten, Otto, and Flipkart.

Is Alibaba bigger than Amazon?

Alibaba is bigger than Amazon in terms of gross merchandise value. Furthermore, in China, Amazon poses no competition to Alibaba across pretty much every vertical. However, if we were to compare their global market caps, Amazon would be the clear winner.

Who are Amazon’s competitors in the US?

Amazon's competitors in the US include Walmart, eBay, and Target (among many others.) Niche eCommerce stores can also act as Amazon's competition in limited segments, as they usually offer more specialized services and/or products. Furthermore, Netflix is a major competitor of Amazon Prime Video in the digital streaming market.

What is comparable to Amazon?

There are several comparable sites to Amazon, including:

  1. Alibaba
  2. eBay
  3. Walmart
  4. Apple
  5. Rakuten
  6. Otto
  7. Flipkart
  8. Jingdong (JD.com)
  9. Newegg
  10. Facebook

Each of these has its own specialties and offers a unique take on eCommerce. Some work on a different business model and compete in different markets.

For example, eBay is a marketplace that allows selling items at both a fixed price and through an auction. Otto and Rakuten compete against Amazon in Germany, respectively Japan. And Alibaba is a Chinese marketplace that has a huge international presence.

The trusted growth partner for many startups, eCommerce brands, and Fortune 500 companies

Our community of 600+ vetted experts have worked with some of the biggest brands in the world. Want to be like these brands? We're your secret weapon.

grove-wordmark-cream
Chime
twitter
nike
WIX
Gillette
Magisto
Weebly
Bank_of_America
Apple
Tide
Microsoft
GrubHub_Logo
Keen Footwear
Nespresso
colgate
Priceline.com
CIBC

HOW IT WORKS

We're Here to Help Your Business Grow

Easy process to hire the best social media experts for the job. VIP support from hiring to management and strategy.

1

Tell us about your business

Let us know exactly what you need in our easy-to-fill brief and then hand over the hard work to us.

2

Get matched

Our AI will tap into our 600+ global network of exhaustively vetted experts to identify the perfect match to seamlessly integrate with your business needs.

3

Manage your experts

Keep your finger on the pulse through easy to navigate and comprehensive dashboards embedded into the Mayple platform

Our Customers
Love Us

From SMBs to Fortune 500s, Here’s Why Businesses Choose Mayple

 

You can't get this level of service and care anywhere else. It makes my work much more effective.

Roee Arbel, Co-founder, CoreMasters
 

Mayple was able to help us choose the best marketer for our project. All the marketers are hand-picked and vetted by Mayple.

Deborah Herbet
 

Mayple truly restored my trust in digital marketing again.  I got the best PPC expert I've ever worked with.

Nicholas Taylor
 

Mayple paired us up with a marketing professional who took the time to understand me, my needs, and what I'm trying to do with my business.

Nicole Davies
Nitzan L.
4.9/5

I enjoyed the sales stage, as it seemed professional, attentive and not too pushy. Our sales manager - Sheila, listened and addressed all of our concerns and needs and helped in matching us with the best professional.

Read review on

Melaina B.
4.9/5

It was great getting industry knowledge from experienced professionals. We feel like we gained a ton of insight and created actionable plans to move forward with our strategy.

Read review on

Stephanie B.
4.9/5

They care and really listen to our needs as a company and continue to set calls to discuss future projects they can help with. Their customer service has been top notch

Read review on

Jordan R
4.9/5

They didn't stop until they found the right candidate for me. The best part is your aren't charged anything until you approve your expert.

Read review on

Nikolaus B.
4.9/5

Having the whole bureaucratic setup part handled in Mayple. It’s now a very simple process, which traditionally took multiple phone calls and numerous emails.

Read review on

Elhanan B.
4.9/5

Once we started working together, it was wonderful to sort of sit back and let the magic happen. We were able to see in real-time what was working and wasn’t, and Mayple offered optimization suggestions as well.

Read review on

Keith L.
4.9/5

Mayple connected me with a great marketing partner

Read review on

Yusuf U.
4.9/5

Mayple gave us access to top-performing PPC talent in our competitive market so we didn't waste time shopping around.

Read review on

Katia G.
4.9/5

We love the transparency. We can always keep an eye on how our campaigns in real-time. no more waiting around for a lengthy monthly report which is hard to understand.

Read review on

Find the Perfect Marketer For Your Project

Our easy-to-use platform can help you find the perfect marketer, with proven experience in your niche, and a successful track record. Skip the learning curve, no interviews, no headaches.

Create your marketing brief.

Tell us about your business

Answer a few basic questions.

Find a match

Find your marketer

Our AI picks the top 3 experts you should talk to in our community.

Grow your business

Launch your project

Start working together, and scale your business like never before. The relief is real.

HOW IT WORKS

We're Here to Help Your Business Grow

Easy process to hire the best experts for the job.
VIP support from hiring to management and strategy.

1

Tell us about your business

Let us know exactly what you need in our easy-to-fill brief and then hand over the hard work to us.

2

Get matched

Our AI will tap into our 600+ global network of exhaustively vetted experts to identify the perfect match to seamlessly integrate with your business needs.

3

Manage your experts

Keep your finger on the pulse through easy to navigate and comprehensive dashboards embedded into the Mayple platform

Find the Perfect Marketer
Get started

No items found.
Thanks for checking out our blog.
I'm sure you're having a blast (I'm a bit biased, I wrote most of it..) Want to improve your marketing results though?
Let's match you with the perfect marketer for the job. Click on that button right there.
Schedule a call