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I doubled and tripled conversions on the funnels for several campaigns designed to attract new students to the school and mentees to the mentorship. Plus, clients often said that I "nailed it" on projects, and they loved my work.
OnlineDrea is a boutique social media marketing agency, social media school, and mentorship program. I came on as a freelance conversion copywriter in September 2021 to write for the agency's clients and programs.
My challenge was to increase conversions on campaign copy for the school and mentorship program and keep clients happy.
Previously, the agency was not leveraging voice-of-customer (VOC) data to improve conversions. I added VOC research to the process for writing campaign copy, as well as introduced other best practices to optimize the copy for better conversions:
I doubled and tripled conversions on the funnels for several campaigns designed to attract new students to the school and mentees to the mentorship. Plus, clients often said that I "nailed it" on projects, and they loved my work.
Copywriting
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Existing challenges within the account limited their ability to test new prospecting strategies and limited their growth potential. For example, prior to our involvement, the majority of the budget was dedicated toward branded search campaigns, as many competitors were bidding on their branded terms in hopes to capture away TaxJar's most valuable traffic. Unfortunately, this fierce competition resulted in higher-than-expected costs and required much of the focus, energy, and budget.
Even after successfully freeing up budget from the branded search issues, profitably acquiring new business was no easy feat. Tax services are consumed on an as-needed basis. A brand awareness effort would only be effective if the messaging was powerful and the timing was perfect. That is, even if a business owner hears about TaxJar and thinks they should sign up for the services, it’s typically something that is pushed on the back-burner.
More than ever, if would be crucial to meet their potential customers when they are actively in the market for tax services and in the medium in which they would best respond to our messaging.
Build a social media presence, build trust in their audience and establish the business as a leader in their field.
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