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In the bustling world of remote work and corporate travel, Anyplace, a provider of flexible-term furnished apartment rentals, seeks to stand out. Their mission is clear: provide quality accommodations equipped with reliable, gigabit-speed internet for remote workers, corporate travelers, and creatives. Email marketing plays a crucial role in building trust and credibility with their audience, helping them convert subscribers into loyal customers.
In the bustling world of remote work and corporate travel, Anyplace, a provider of flexible-term furnished apartment rentals, seeks to stand out. Their mission is clear: provide quality accommodations equipped with reliable, gigabit-speed internet for remote workers, corporate travelers, and creatives. Email marketing plays a crucial role in building trust and credibility with their audience, helping them convert subscribers into loyal customers.
Anyplace, with its commitment to accommodating the needs of modern travelers and remote workers, faced unique challenges in the realm of email marketing. Despite their dedication, bandwidth constraints and audience management hurdles posed significant obstacles to effectively reaching their audience.
Anyplace faced two significant challenges in their email marketing efforts: a lack of bandwidth to set up personalized customer journeys effectively and audience management, which required improved organization through tags, groups, and segments. From Joe's perspective, "The biggest challenge is bandwidth – not having enough time to properly set up personalized customer journeys. The second is audience management – utilizing tags, groups, and segments to better organize our list and send relevant emails."
Mayple's assistance proved invaluable in overcoming these challenges. They recommended implementing a signup popup with a location preference question, allowing Anyplace to segment subscribers from the start of their journey. This single action improved list organization and segmentation.
To maintain a clean email list: the Mayple expert suggested to merge overlapping tags, centralizing data, and archiving inactive contacts.
The goal was to maximize the potential of the customer journeys and to deliver a personalized customer experience effectively.
Goal was to build an email strategy that consistently engages the audience, along with tips for optimization.
The collaboration between Anyplace and Mayple has ignited a transformation in Anyplace's email marketing strategy. By addressing their challenges and embracing best practices, Anyplace has enhanced its ability to engage with subscribers and drive conversions. With a clear roadmap in place and thoughtful recommendations from Mayple, Anyplace is poised for continued success in their email marketing efforts. This case study showcases the power of expert guidance in achieving tangible results in the world of email marketing.
Email Marketing
Style & Fashion
Results by the numbers
“It was a great experience. I honestly thought it would be an assessment with a lot of "fluff" recommendations – i.e., "send more emails" or "use this popular feature". It was much more in-depth and the recommendations put forth were thoughtful and tailored to our business.”
Joe Frabotta
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Shark Clean AU is the sister brand to Ninja Kitchen and they both faced similar challenges.
The brand was struggling to improve the ROAS of their online store above 300%, after getting a taste of 800 - 900% during the pandemic, when people being stuck at home all day every day was beneficial to a brand like theirs. The brand was already familiar to consumers who were used to seeing it at stores like Harvey Norman and Kmart, but now could no longer shop at those stores. Another challenge was not being able to offer discounts on their products deeper than the stockist retailer were offering.
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