Year over Year Sales increased by 214% with Year over Year Customer growth of New Users up 92% and 108% Returning Visitors.
expert
This ecommerce swimwear company was looking to build their presence and drive online sales across North America. With some brand recognition generated through their work with Influencers they were looking to move beyond branded search campaigns to establish a predictable, consistent funnel strategy that could be used to support new product releases and their push into Activewear.
Using video, static and carousel content we targeted lookalike audiences on Tiktok, Facebook and Instagram to drive inbound mid-funnel traffic by showcasing the brand, products and versatility.
We then retargeted these engaged users on the same social channels with follow on messaging which outlined the value and unique selling propositions that differentiated their brand from their competitors. In addition we implemented Google Performance Max campaigns to engage the most serious “in-market” shoppers with Display and Product content from their catalog.
Seasonal sales were used to re-engage website visitors with Free Shipping and Discount offers to grow the customer base and drive revenue.
Year over Year Sales increased by 214% with Year over Year Customer growth of New Users up 92% and 108% Returning Visitors.
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Gruvtowl (Groove-Towel) was a new product entering a golfing market full of big, established brands. The product (a golf towel with integrated brush) was innovative and well designed, but entering a category with no direct competitor meant there was no established product to pitch against.
The marketing budget was modest and the stakes were high – the client had to prove the product worked and deliver fast sales to fund future investment.
PetO were a traditional retail brand, the third largest chain of pet supplies in Australia. They decided to launch their eCommerce store in 2019, but did not see it as a key pillar of their brand until the pandemic, which customers online, as they were unable to visit the brick-and-mortar stores.
The ROAS was great at that time, during the lockdowns, however as customers returned to stores the ROAS began to quickly decline and the customer was concerned about the profitability of the site and their marketing activity. The ROAS had dropped a peak of~800% during lockdown to only ~250% a few months later.
I joined the account to drive the account strategy and lift campaign performance.