37% growth in list size year over year
Unsubscribe rate is 2x better than the industry average, driving retention
Returning customers make up 73% of our email list, driving 80% of total email revenue.
expert
Growing consumer demand driving increased competition. Eroded brand white space, must define + defend an OWNABLE position.
Email + SMS = #1 opportunity to drive LTV
37% growth in list size year over year
Unsubscribe rate is 2x better than the industry average, driving retention
Returning customers make up 73% of our email list, driving 80% of total email revenue.
Email Marketing,SMS Marketing
Beauty
Put your e-mail in and we'll arrange a consultation call for you
During our initial analysis of the company we identified the following challenges:
The condo developer wanted to quickly sell a condo project in Victoria, BC. We were on the content team and the performance marketing team to increase visibility and desire in a highly competitive market.
The client had a small sales team, so we created efficient systems and utilized automation to turn the small sales staff into a sales force by leveraging their energy on ready-to-buy prospects.
As one of the world's leading news agencies, Reuters goes "back to the start, where there’s no bias and no agenda to tell the real story," thereby providing a critical service all Reuters employees deeply believed in. Yet as a small business unit in shrinking industry (Publishing) within a large company (Thomson Reuters), the news agency was severely limited in both staff and budget.
My challenge was to help grow revenue through the digital marketing channel for the news agency with only $100k-$200k budget and no staff support within the new agency.