I was able to grow new customer 30 day repeat order rate from 7.7% to 9.1%.

The Challenge

I was brought on board as the CRM/Campaign Manager and was in charge of revamping and enhancing the customer lifecycle. Our data lived in various systems so it was figuring out a way to enhance the programs using data.

The Process

I worked with Analytics to get the data needed so I could implement the new workflows.

The Solution

I was able to grow new customer 30 day repeat order rate from 7.7% to 9.1%.

Skills Used

Email Marketing

Industry

Food & Drink

Results by the numbers

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