
+29% in the conversion of new clients
-50% of staff dedicated to billing and number analytics
+22% of sales due to the generation of periodic commercial management tasks based on the cadence of customer orders
-37% in the time dedicated to incident management
We digitize the online marketing & sales and warehouse management operations of the largest The largest weekly healthy subscription food delivery service in Spain
project scope
Full Marketing strategy and full funnel implementation
Integration with the web of the CRM system
Deployment of programmed purchase system
Integration of the billing system of the online store with CRM
Implementation of ticket system for incident management
Advanced analytics for calculating charges using a custom-made tool
+29% in the conversion of new clients
-50% of staff dedicated to billing and number analytics
+22% of sales due to the generation of periodic commercial management tasks based on the cadence of customer orders
-37% in the time dedicated to incident management
Paid Ads,Paid Ads,Paid Ads,Paid Ads,CMO,Content Marketing,Other,Copywriting,Web Development,Content Marketing,CRO,Email Marketing,Marketing Strategy,SEO,Web Development,Other,Other,Public Relations,Other
Food & Drink
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Shark Clean AU is the sister brand to Ninja Kitchen and they both faced similar challenges.
The brand was struggling to improve the ROAS of their online store above 300%, after getting a taste of 800 - 900% during the pandemic, when people being stuck at home all day every day was beneficial to a brand like theirs. The brand was already familiar to consumers who were used to seeing it at stores like Harvey Norman and Kmart, but now could no longer shop at those stores. Another challenge was not being able to offer discounts on their products deeper than the stockist retailer were offering.
The target ROAS was 500 - 600%. The channels they were using were Facebook/Instagram Ads and Google Ads. Facebook was an area of concern as they did not see consistent returns there, although the channel did very well during lockdowns.

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