
The campaign drove a +93% increase in leads, -12% decrease in cost per lead, and contributed to 13x increase in brand search demand YOY.
The challenge was to develop and execute a search engine marketing strategy to support the rebrand of the 108-year legacy Adventist Health System, comprised of 47 hospitals across nine states operating under 30 different local brands, to AdventHealth. The strategy needed to translate the rebrand to existing stakeholders, support the growth of newly aquired service lines, all while reducing the overall cost per lead.
As the marketing manager on this project, I needed to deveop a SEM-focused strategy that would achieve the client's goals at scale.
The campaign drove a +93% increase in leads, -12% decrease in cost per lead, and contributed to 13x increase in brand search demand YOY.
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Client was struggling with a business that had steadily decreasing revenue over the course of 3 years. This was sped up by the fact they went through an acquisition that wasn't integrating with their parent company quickly.
The client has over 5,000 SKU's, and a percentage of sales comes over the phone, losing performance insights.
One of the areas our client was struggling with was that they wanted to continually increase the ROAS targets; which was driving down spend and overall revenue. This was even more challenging, given some of the tracking challenges.
The client also didn't have a cohesive affiliate or promotions strategy.