
Conversion Rate:
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Transactions:
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MResell is an e-Commerce brand that sells refurbished Apple products.
The products are inspected by authorized Apple technicians to ensure the best quality.
They were founded by a team behind Digital Inn, an Apple premium reseller chain in Sweden.
They're currently servicing 10+ countries and have a 4.7/5 customer satisfaction rate.
We performed a high impact audit for them identifying their greatest conversion bottlenecks.
We identified why their bottlenecks were impacting conversions.
We made specific recommendations of how to fix the problems.
We continued to do CRO consulting for their team.
Our Attention to Detail
The client had mentioned that they previously worked with other CRO agencies and were doubtful we could have any influence. Although skeptical, they still worked with us. Their small investment returned itself back over 10X
Our Flexibility
The client wanted us to do perform this project as a white label service for Mrsell. Not only were we able to do that, but we created an incredible presentation all branded with their company logos and formatting. No questions asked :)
Our Service
The client had a lot of questions as feedback to the audit. Great questions! We made sure that within 24 hours, they’d have the answers they needed. We don’t keep people waiting on us!
Conversion Rate:
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After: https://i.imgur.com/cmhNOel.png
Transactions:
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After: https://i.imgur.com/14QicTt.png
CRO
Electronics
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I co-built HearGift from zero to $1.5M in sales in 18 months. As a small hearing aid company in a sea of giants, we had to put our most creative hats on to bootstrap the company and gain a loyal client base. Aside from leveraging Facebook advertising and email marketing to generate sales, what we are most proud of is the ability to build a trustworthy and transparent company, with owners who were not afraid to be on camera, offer transparency and candid engagement with our customers. With this, we have a built a reputation of one of the most caring hearing aid companies in the world, changing thousands of lives. Our over 300 5-star reviews show that and it's one of our greatest achievements.
Key achievements:
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Please read the Process overview first.
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