At Nulab, I led the Marketing and Customer Success teams to expand our presence globally and provide users with the best experience through their user journey. There, I grew the Marketing team from 3 to 8 members. I also helped to build a Customer Success and Growth product teams. Together, we achieved 70% YoY revenue growth for our products, through expanded and optimized acquisition channels and retention strategies. In addition, I spearheaded Nulab’s rebranding project and restructured product brands and domains into the company brand.
I increased MRR from $10k to $80k.
Paid Ads,Paid Ads,Paid Ads,Branding,Other,Content Marketing,Web Development,CRO,Email Marketing,Marketing Strategy,Marketing Strategy,SEO,Web Development,Other
Technology
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One challenging project was working on Rue La La’s exclusive “Madison Avenue” boutiques where vintage Chanel and other very high-end clothing and accessories were sold on our website. Some items were sold for upwards of $10K and they were final sale, unable to be returned. So, writing product descriptions that were accurate and extremely descriptive was imperative. I strengthened my attention-to-detail skill set in this role.
Roots Natural Kitchen, a fast-casual restaurant chain specializing in salad and grain bowls, faced email marketing challenges that hindered their growth and engagement. This case study delves into their collaboration with Mayple, leading to substantial enhancements in email design, audience segmentation, and overall email marketing strategy.
Implant Ninja, an online education company, entrusted Mayple to enhance its email marketing strategies. As the customer success and operations manager overseeing email marketing, the individual faced challenges in implementing learned strategies due to limitations with Mailchimp and organizational constraints.