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Working with Google to bring intent based users, and Facebook to retarget people resulted in lowering the CPA from $250+ to less than $100, and in the bottom line ROAS increased by more than 300%
expert
As head of PPC my goal was to bring qualified buyers to the company. Powtoon offers a Saas that allows people to create videos. It's a freemium model, where people can sign up for a free trial, so they can test the platform and after 3 days trial decide if they want to purchase one of the available plans.
My goal was to bring people that will purchase the yearly pro plus plan, as this is the most profitable for the company in the long run.
The challenges were to target people who actually need the product and not people who occasionally use it.
The best users are Freelancers, graphic designers who want to add video to their arsenal and don't want to learn complex software like Adobe Premiere, etc.
Good target market is also companies that want to use video to simplify their messaging.
I was responsible for all the paid activities. The main channels that I used were Google ads and Facebook marketing.
Google allowed me to target intent-based audiences, ie- people who actively search for a "video creation tool" for example.
Facebook allowed me to target people by specific interests, geo, age, gender. It also allowed me to retarget people which is one of the strongest channels I used.
I retargeted people who visited our website on different stages in the funnel:
Tofu, Mofu, Bofu.
For example:
first time visitors
Pricing page visitors
Plans page visitors
People who added to cart and didn't purchase
People who purchased a basic plan, and we want to upgrade them to higher plans
Page engagers
etc
Working with Google to bring intent based users, and Facebook to retarget people resulted in lowering the CPA from $250+ to less than $100, and in the bottom line ROAS increased by more than 300%
Paid Ads,Paid Ads,Paid Ads,Google Shopping,Paid Ads,Paid Ads,Paid Ads,Marketing Strategy,Content Marketing,CRO
Technology
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Existing challenges within the account limited their ability to test new prospecting strategies and limited their growth potential. For example, prior to our involvement, the majority of the budget was dedicated toward branded search campaigns, as many competitors were bidding on their branded terms in hopes to capture away TaxJar's most valuable traffic. Unfortunately, this fierce competition resulted in higher-than-expected costs and required much of the focus, energy, and budget.
Even after successfully freeing up budget from the branded search issues, profitably acquiring new business was no easy feat. Tax services are consumed on an as-needed basis. A brand awareness effort would only be effective if the messaging was powerful and the timing was perfect. That is, even if a business owner hears about TaxJar and thinks they should sign up for the services, it’s typically something that is pushed on the back-burner.
More than ever, if would be crucial to meet their potential customers when they are actively in the market for tax services and in the medium in which they would best respond to our messaging.
Funded startup (including Shark tank) in the health & wellness space. Negative sentiment content was surfacing in search results for their brand keywords which was ultimately causing a poor online reputation and lack of trust/credibility with target users. No strategic SEO roadmap in place for non-brand organic traffic growth.
