Comparing the metrics from January 2020 to January 2021:

  • Users; Increase of ~95%
  • Revenue: Breaking $110,000/M barrier to sustaining $500,000/M
  • Returning Customer Rate: Increase of ~47% averaging over 60%
  • Overall ROAS: Increase of 400% with a ROAs of 4:1
4
ROAS

The Challenge

The client had stagnant growth for ~3 months and was looking to get to the next stage in their growth.

During the onboarding call we discussed the following challenges:

  • Stagnant growth not being able to surpass $110,000/M
  • Thin margins resulting in unprofitable marketing channels (Facebook & Influencer marketing)
  • Also led to difficulty running promotions, sales and subscriptions.
  • Low returning customer rate
  • Complex product equating to a difficulty in a customer making a buying decision
  • Highly competitive market (supplements & vitamins)
  • High shipping costs
  • Global pandemic caused major supply chain. content and overall revenue issues
  • Relatively new brand with little to no credibility and social proof


Eventually i had to maneuver the intricacies of a rapidly growing business and its relation to third party vendors which led to me building their in house team.

The Process

At the time i was the Account DIrector and in charge of all digital efforts including marketing, budget placement, strategic partner ships. growth. etc . I was working for an agency in which we had the following resources:

  • Developers
  • Web Designers
  • Ad Buyers
  • Copy Writers
  • Community Mangers


During our initial phases we focused on the following:

  • Strategic email/SMS flows
  • For Example
  • Abandon carts
  • Welcome series
  • Win-back
  • Birthday
  • Newsletters
  • Website Redesign to improve conversion rates
  • Full website relaunch
  • Strategically timed pop ups
  • Product Quiz
  • Emphasis on product education
  • Projections
  • CPA Targets
  • Budget and ROAs goal per channel
  • Establishing a process for community management
  • KPI's Established
  • Revenue Growth
  • ROAs
  • Website Speed & Bounce Rate
  • Social following and brand presence
  • Conversion Rate


During the last phases we focused on the following while maintaining the above mentioned KPI's:

  • Influencer marketing
  • Digital Advertising
  • Facebook & Instagram
  • Google
  • BIng
  • Branding
  • Content
  • New product releases
  • Affilate marketing
  • Community management
  • SEO
  • Profitability goals

The Solution

Comparing the metrics from January 2020 to January 2021:

  • Users; Increase of ~95%
  • Revenue: Breaking $110,000/M barrier to sustaining $500,000/M
  • Returning Customer Rate: Increase of ~47% averaging over 60%
  • Overall ROAS: Increase of 400% with a ROAs of 4:1
Skills Used

Paid Ads,Paid Ads,Paid Ads,Google Shopping,Paid Ads,Marketing Strategy,Branding,CRO,Copywriting,Content Marketing,SMS Marketing,Email Marketing,Marketing Strategy,Marketing Strategy,Other,Web Development,SEO,CMO,Web Development,Social Media Management,Branding,Web Development,Branding,Other

Industry

Health & Wellness

Results by the numbers

See what Mayple
can do for you

Put your e-mail in and we'll arrange a consultation call for you

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

More Case Study

Implant Ninja

Dream Weaver

Small local business with one physical location and little online presence was opening a second seasonal location and needed help with digital marketing, and wanted to migrate to a point-of-sale system that was synchronized across locations.

Splice

Main objective was to grow the subscriptions as quickly as possible.

Chef Jordan Andino

Chef Jordan Andino is an up and coming personality and chef based in NYC. His appearances range from his own show on The Cooking Channel, Late Nite Eats, to the Food Network’s Chopped, The Kitchen and online platforms like Tastemade. Before the success, Chef Jordan was trying to juggle his own social media marketing, before we started working with him. 

Safar Publications

Safar Publications, an online learning platform, enlisted Mayple's help in optimizing their journeys initiative.

M1 Concourse

‍M1 Concourse, a race track and events center, faced challenges with low open rates, click rates, and minimal e-commerce purchases. The Digital Marketing Manager, responsible for email to social media and website efforts, felt they were underutilizing tools.

Saunders Farm

In the heart of Munster, Ottawa, Saunders Farm stands as a 100-acre agri-tourism haven that hosts an array of community events, including festivals, weddings, Farm Camp, Haunting Season, winter festivities, and boasts the largest collection of hedge mazes in North America. As the Marketing Coordinator at Saunders Farm, the challenges of boosting engagement and optimizing their email marketing strategy loomed large. This case study delves into the farm's journey to harness their marketing potential with the assistance of Mayple.

Direct Textile Store

Discover how Direct Textile Store, a leading online wholesaler catering to the healthcare and hospitality industries, unlocked the full potential of their email marketing with the strategic partnership of Mayple. This case study unveils the challenges faced, the impactful collaboration with Mayple, and the transformation that ensued.