
Assisted in the growth of the company from start-up to established brand.
One challenging project was working on Rue La La’s exclusive “Madison Avenue” boutiques where vintage Chanel and other very high-end clothing and accessories were sold on our website. Some items were sold for upwards of $10K and they were final sale, unable to be returned. So, writing product descriptions that were accurate and extremely descriptive was imperative. I strengthened my attention-to-detail skill set in this role.
• Composed web-ready high-end product and travel destination copy in a fast-paced, creative environment
• Worked closely with event production and customer experience teams to provide accurate and thorough product descriptions for over seven million members
• Conveyed brands' unique products, technologies and voice in copy for a wide variety of top retailers
Assisted in the growth of the company from start-up to established brand.
Copywriting,Content Marketing
Style & Fashion
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This customer was running lead generation campaigns that fed the leads into their custom-built CRM, to be contacted by call centre staff. The call centre reps would then convert the leads into sales over the phone, sometimes over several calls. That data would go into the CRM also, but not connected to the original lead. Leads came in via website forms as well as phone calls, so tracking inbound phone call leads was essential as well. They had a call tracking system built by a previous agency that they needed to migrate away from.
The challenge was to be able to feed sales data back into Google Ads so that the campaigns could be optimized to the actual revenue, as opposed to just the CPL. The call tracking also needed to be migrated to another platform.

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