Our marketing efforts pre-COVID increased new customer sign-ups by 5%.


Though COVID eventually forced them to discontinue our services, our efforts have helped them keep BOTH locations open and operating when local restrictions allow.


You can watch the owner's testimonial of working with LGS here:

  • https://lowgravitysolutions.com/#testimonials

The Challenge

This Pilates studio has 2 in-person locations that generated over 7-figures annually. We were hired to bring more people in the door, keep existing members longer, evaluate their website and software tools, and transition a portion of their revenue to an online business when COVID-19 hit.

The Process

We started by evaluating their CRM and studio check-in tool to find areas we could automate new customer on-boarding, existing client nurturing, and automate tasks for the staff. We then created marketing campaigns that were seasonal and topical for their target customers. Most were carried out in-person rather than digitally by using their existing, local business contacts and partnering with them.


Once COVID-19 hit, we rapidly transitioned their entire business online. We incorporated Zoom meetings for online training sessions, created an online workout library, and developed classes spanning several weeks for clients to follow along at their own pace.

The Solution

Our marketing efforts pre-COVID increased new customer sign-ups by 5%.


Though COVID eventually forced them to discontinue our services, our efforts have helped them keep BOTH locations open and operating when local restrictions allow.


You can watch the owner's testimonial of working with LGS here:

  • https://lowgravitysolutions.com/#testimonials
Skills Used

Paid Ads,Paid Ads,Paid Ads,Other,Copywriting,Content Marketing,Web Development,Email Marketing,Marketing Strategy,Social Media Management,Web Development,Web Development,Branding,Web Development

Industry

Sports, Outdoors & Fitness

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