SimpleTax grew in users both business wide, and through paid search every year I managed it. We were able to hit the target CPA's the business wanted and competed aggressively in the search results with the top competitors.

The Challenge

The Canadian tax industry is very competitive. TurboTax and H&R Block are the giants in the space. SimpleTax came along with any innovatively easy product and fun product that challenged the status quo. The brought fun to a stale space. My job was to efficiently bring in new customers to simpletax.ca through primarily paid search, and assisted with paid social activities. It was very important the message was 'on brand' which had a more 'fun' approach than the competitors. We also had tight CPA requirements as the payment model was a 'pay what you want' or donation model.

The Process

I implemented Google and Bing campaigns that delivered tax account registrations at the goal target CPA. We implemented many messaging and landing page tests to optimize CTR and Conversion Rates. I also assisted with a lot of the pixel setup to improve the data stream to make additional optimizations based off of location, user type, completion status, revenue, etc.

The Solution

SimpleTax grew in users both business wide, and through paid search every year I managed it. We were able to hit the target CPA's the business wanted and competed aggressively in the search results with the top competitors.

Skills Used

Paid Ads,Paid Ads,Paid Ads,CRO,Web Development

Industry

Technology

Results by the numbers

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