
We were able to increase their reach & engagement while improving their ROAS by 134 %
They were working with another agency that didn't really understand their product and couldn't get the right messaging
We analyzed their current messaging and proposed some new persona's to better communicate the right message
We were able to increase their reach & engagement while improving their ROAS by 134 %
Social Media Management,Paid Ads,Paid Ads
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Product: Twitter analytics and growth app
Challenge: The platform acquired 1M free users organically but very few converted to paid customers
Project scope: Convert free users to paid customers by leveraging email marketing, content marketing and influencer promotions
Results: converted 10% of free users into paid customers, both premium and enterprise
Patch is a UK-based ecommerce website that sells indoor and outdoor plants, plants pots and many plant care accessories.
The online plant market was growing quickly and competitors were sprouting up everywhere. We were spending a tidy sum on marketing but our conversion rate could have been better. I spotted an opportunity to target a significant segment of our customers who were new to indoor plants. The challenge was that plant newbies were afraid of killing their plants because they didn't know how to look after them.