Creating content that is both technical and consumer-friendly. We also have to navigate regulation waters to be sure not to make any claims or use specific verbiage.

This customer was running lead generation campaigns that fed the leads into their custom-built CRM, to be contacted by call centre staff. The call centre reps would then convert the leads into sales over the phone, sometimes over several calls. That data would go into the CRM also, but not connected to the original lead. Leads came in via website forms as well as phone calls, so tracking inbound phone call leads was essential as well. They had a call tracking system built by a previous agency that they needed to migrate away from.

The challenge was to be able to feed sales data back into Google Ads so that the campaigns could be optimized to the actual revenue, as opposed to just the CPL. The call tracking also needed to be migrated to another platform.

Green 4 Ever is one of the biggest fake plants seller in Estonia.

They were mostly selling from their connections, word-of-mouth and B2B partners.

However, they wanted to explore the B2C world through Facebook and Instagram ads.

This client has basic flows in place with decent KPI stats and ROI. We're in the process of improving these metrics via A/B testing.