
We have become an integral part of the technology aspect of the organization and are continuing to provide scaled value that is helping drive the company forward into a more modern and productive manner.
Iconic luxury family of furniture brands needed an integrated CRM experience for its entire sales, marketing and customer service teams across 6 total brands. Using the HubSpot platform, we were able to manage all of these moving parts to effectively scale productivity across all departments
We began with an audit, strategy and timeline. From there we onboarding the entire sales team (inside and outside reps), developed all reporting and automation, then moved onto customer service and database support for the marketing team.
We have become an integral part of the technology aspect of the organization and are continuing to provide scaled value that is helping drive the company forward into a more modern and productive manner.
Web Development
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This was a spiritual store with both a brick-and-mortar store (in Georgia) as well as an online store. Additionally, the client had a subscription box. The client wished to increase subscriptions to her monthly box as well as increase sales.
When we met the client, the lifetime value for the subscription box was low. It was underpriced and many people canceled after a month or 2. We worked to help increase the price and improve lifetime value with higher quality traffic.
The website was also confusing and disorganized. We helped to make the website organized and more user-friendly.
Last, we created a full-funnel to attract a cold audience and warm it up. Towards the end of our time with this client, we were able to convince them to trial a weekly sale (on Mondays) to improve average order value.
I was tasked with designing and writing and editing new pages for their website, brochure, exhibition booths, and other marketing materials. The challenge was to start writing more details about the technology behind their medical device as they were now allowed to release the patent details.