They have successfully launched a full SEO program including local digital marketing specialists to support their program across Europe. Increase in local search visitation by 52%, generating more targeted qualified traffic to local Fiat dealerships across Europe. Reduced bounce rate of 42%, from a high bounce rate of 87%
This client did not have any formal digital marketing infrastructure across it's seven brands within Europe. They had no organizational framework or digital center of excellence to house their digital marketing frameworks. Additionally, they did not have any SEO program, and needed to expand search visibility across six European countries, where their target market resides.
My role was lead SEO strategist. I was tasked with architecting an SEO program from scratch. I developed the process and methodology used in operationalizing their program. I also provided industry standards and best practices, as well as a full end to end SEO program including recommendations to increase their search visibility.
They have successfully launched a full SEO program including local digital marketing specialists to support their program across Europe. Increase in local search visitation by 52%, generating more targeted qualified traffic to local Fiat dealerships across Europe. Reduced bounce rate of 42%, from a high bounce rate of 87%
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The brand was struggling to improve the ROAS of their online store above 300%, after getting a taste of 800 - 900% during the pandemic, when people being stuck at home all day every day was beneficial to a brand like theirs. The brand was already familiar to consumers who were used to seeing it at stores like Harvey Norman and Kmart, but now could no longer shop at those stores. Another challenge was not being able to offer discounts on their products deeper than the stockist retailer were offering.
The target ROAS was 500 - 600%. The channels they were using were Facebook/Instagram Ads and Google Ads. Facebook was an area of concern as they did not see consistent returns there, although the channel very well during lockdowns.
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Olivela went against the expert opinions of not only myself, but our paid social lead and their Facebook rep. They wanted to set up their ad sets in a very niche way by targeting each celebrity and their charity. For example, one ad set for Jennifer Anniston and one ad set for St. Jude. Not only did I struggle with targeting challenges, but creative issues as well. The celebrities and charity's representation were later seeing the creative live on their feeds and telling Olivela they were not approved, so I had to pause ads and/or launch new ones. The algorithm was consistently being reset almost on a daily basis due to unforeseen circumstances on Olivela's side.
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