Develop a new loyalty program to increase customers moving from first to second purchase as well long-term retention.

This client was opening its first medical and recreational marijuana dispensary in a suburb of Toronto with about 5 other locations nearby.

They were the "new kids on the block" and their goal was to cut into the existing market share.

Most people search for dispensaries if they already don't have a favourite one they go to.

We took advantage of this and got them ranked within the top 3 positions on Google from our SEO for over 15 keywords related to their demographics search queries.

This was all done within 5 months of starting.

They became the highest volume cannabis store in the area and now they've opened a second location which we also manage for SEO.

Important to note that they weren't doing any other form on online marketing.

I provided social media management and email marketing for this client. We worked on brand awareness and took a very product/ service based approach to the marketing strategy since the main goal was to get people to book a service to come into the spa. In the spa and online we push products we knew those customers were loved. We had great success with my social media and email marketing assistance!

Core Max Pro saw unprofitable performance on social - and was spending around $30K/ month just to move inventory.

They were looking to grow into a million dollar brand and beyond, but did not understand what part of the customer journey was breaking down.