When I joined Haiti-Now in 2018 the organization had raised a couple hundred dollars in donations. Two years later, for the 2020 calendar year, Haiti-Now has raised $17,733.73 from 143 donations.

The Challenge

Haiti Now is a non-profit organization that seeks to give economic empowerment to girls in Haiti’s Restavek system through education and a safe environment. The organization, however, was not receiving enough money in donations to support their mission, thus leading the CEO to come to the conclusion that the issue might have to do with the website's User Experience.


My role as a UX Researcher and Designer was to optimize the website for growth so that Haiti Now could have the impact that it seeks. The website was busy, had outdated copy, and had a lot of information that had to be re-arranged in a more user-friendly manner.

The Process

This project followed my usual UX workflow that involved three stages:

  • UX Research: I looked at other non-profit websites/competitors to curate a list of best practices. I then recruited and interviewed participants in order to understand the ideal user better. All of the insights were documented and led the next stage of the process.
  • UX Design: I created and designed wireframes and high fidelity mockups that followed the insights uncovered during the research phase. The main goal of this was to arrange all of the information in such a way that it flowed and allowed users to access the information they needed easily.
  • UX Testing: I tested my prototypes to iterate and improve upon my designs based on testing results.

The Solution

When I joined Haiti-Now in 2018 the organization had raised a couple hundred dollars in donations. Two years later, for the 2020 calendar year, Haiti-Now has raised $17,733.73 from 143 donations.

Skills Used

CRO,Copywriting,Web Development

Industry

Nonprofit & Government

Results by the numbers

See what Mayple
can do for you

Put your e-mail in and we'll arrange a consultation call for you

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

More Case Study

The Fresh Air Fund

To help improve traffic to site as well as revenue

0.45

CPL

Adia US

Adia is a global leader in on-demand staffing and workforce planning. Total queries around ‘on-demand staffing’ have been steadily on the rise, and as a result Google had modified its platform policies around employment in personalized ads. The challenge was to assist Adia in capturing this increased search demand, while maintaining proper compliance within Google’s changing regulatory landscape.

DynStore

Build DynStore online presence

0.72

CPL

Guaranteed Rate Insurance

They were looking for an agency to improve their ads creative & deliver stronger results.

Northeastern University

The Northeastern University Off-Campus Engagement and Support office plays a vital role in assisting NU students during the apartment search process, providing valuable insights into renter's rights, and offering support through available resources. Their communication channels, including newsletters, emails, and social media, are key to connecting with students effectively.

V2

V2 Hospitality, a Marketing Consultancy, sought Mayple's expertise to address time constraints and allocate efforts efficiently. As the founder overseeing marketing responsibilities, the challenge lay in optimizing strategies for maximum impact within the limited time available.

Top Rank Soccer Academy

Top Rank Soccer Academy, led by the dynamic Senior Coach and Marketing Director, caters to young soccer enthusiasts aged 3-17. Offering classes, private lessons, teams, and summer camps, the academy needed to optimize its email marketing approach.

U.S. National Whitewater Center

Tucked away in the heart of North Carolina, the U.S. National Whitewater Center, a nonprofit organization, thrives on an unwavering commitment to fostering outdoor access for all. Their mission is as grand as it is noble: to build resilient communities through the promotion of healthy and active lifestyles, environmental stewardship, and the celebration of family and civic togetherness. The Whitewater Center understands that we all share a common genetic code compelling us to explore the great outdoors and share these experiences with others. Their approach is simple yet profound: make connecting with nature compelling and accessible, and extend an open invitation to all. This is the story of how Mayple helped revolutionize their approach to email marketing, turning it into a catalyst for more profound connections with their audience.