When I joined Haiti-Now in 2018 the organization had raised a couple hundred dollars in donations. Two years later, for the 2020 calendar year, Haiti-Now has raised $17,733.73 from 143 donations.

The Challenge

Haiti Now is a non-profit organization that seeks to give economic empowerment to girls in Haiti’s Restavek system through education and a safe environment. The organization, however, was not receiving enough money in donations to support their mission, thus leading the CEO to come to the conclusion that the issue might have to do with the website's User Experience.


My role as a UX Researcher and Designer was to optimize the website for growth so that Haiti Now could have the impact that it seeks. The website was busy, had outdated copy, and had a lot of information that had to be re-arranged in a more user-friendly manner.

The Process

This project followed my usual UX workflow that involved three stages:

  • UX Research: I looked at other non-profit websites/competitors to curate a list of best practices. I then recruited and interviewed participants in order to understand the ideal user better. All of the insights were documented and led the next stage of the process.
  • UX Design: I created and designed wireframes and high fidelity mockups that followed the insights uncovered during the research phase. The main goal of this was to arrange all of the information in such a way that it flowed and allowed users to access the information they needed easily.
  • UX Testing: I tested my prototypes to iterate and improve upon my designs based on testing results.

The Solution

When I joined Haiti-Now in 2018 the organization had raised a couple hundred dollars in donations. Two years later, for the 2020 calendar year, Haiti-Now has raised $17,733.73 from 143 donations.

Skills Used

CRO,Copywriting,Web Development

Industry

Nonprofit & Government

Results by the numbers

See what Mayple
can do for you

Put your e-mail in and we'll arrange a consultation call for you

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

More Case Study

1

CPO

Bloomist

I was brought on to help grow the brand using digital advertising and was given a $5,000 media budget to work with. I was able to help scale them up to over $25,000 spend within the same year across a variety of media channels while meeting ROAS standards set by the owner.

0.71

CPL

Waverly Gym

They were looking to acquire new customers through better marketing.

ADP

  • Existing agency underperforming
  • Transition to in-house marketing team
  • High CPA and Low Conversion Rate

Spanish And Go

Global Edge Markets

Global Edge Markets operates at the intersection of business and digital marketing consulting in the bustling environment of New York. As a project manager, Daria plays a crucial role in orchestrating projects and closely collaborating with the business development department.

CareWise Solutions

In the realm of healthcare, CareWise Solutions stands as a beacon of support. They provide The Caring Place HUB app in employee benefits packages, offering assistance to caregivers among their staff. This comprehensive app includes educational resources, virtual care providers, vetted wellness and care management apps, access to legal and life planning services, counseling, and a treasure trove of over 200 caregiving resources.

Direct Textile Store

Discover how Direct Textile Store, a leading online wholesaler catering to the healthcare and hospitality industries, unlocked the full potential of their email marketing with the strategic partnership of Mayple. This case study unveils the challenges faced, the impactful collaboration with Mayple, and the transformation that ensued.

Feltman Brothers

In the realm of timeless baby clothing, Feltman Brothers, with a rich history spanning a century, faced challenges in navigating the nuances of modern marketing, particularly in email campaigns. This case study delves into how Feltman Brothers overcame their marketing hurdles through a transformative partnership with Mayple.