A successful campaign with an increase in followers, brand awareness, and sales. Turning occasional in-store customers to loyal online shoppers.
Create a social media presence and online community to build brand awareness, trust and drive online sales.
A successful campaign with an increase in followers, brand awareness, and sales. Turning occasional in-store customers to loyal online shoppers.
Social Media Management,Marketing Strategy,Content Marketing
Food & Drink
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Shark Clean AU is the sister brand to Ninja Kitchen and they both faced similar challenges.
The brand was struggling to improve the ROAS of their online store above 300%, after getting a taste of 800 - 900% during the pandemic, when people being stuck at home all day every day was beneficial to a brand like theirs. The brand was already familiar to consumers who were used to seeing it at stores like Harvey Norman and Kmart, but now could no longer shop at those stores. Another challenge was not being able to offer discounts on their products deeper than the stockist retailer were offering.
The target ROAS was 500 - 600%. The channels they were using were Facebook/Instagram Ads and Google Ads. Facebook was an area of concern as they did not see consistent returns there, although the channel did very well during lockdowns.
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