
Nu-Tank are a Queensland polyethylene water tank manufacturer. With 25-years industry experience manufacturing high quality water tanks, they are a leading supplier of water tanks in the state and across Australia.
While they had a website and a digital presence, marketing efforts were still very reliant on traditional media, particularly television and print to generate leads and brand awareness.
Past attempts at running Google Ads through digital marketing agencies were unsuccessful and management were unsure if they could justify the return on investment.
While Nu-Tank had run Google Ads in the past through a digital marketing agency, it was uncovered during audit that conversion tracking had been incorrectly configured.
This had meant that reporting did not reflect what was actually happening and optimisation decisions in their account were being made on bad data.
Ecommerce tracking was implemented through Google Tag Manager to reliably track all quote enquiries and call tracking was setup so that phone calls made after clicks on Google Ads could also be measured.
The initial audit also uncovered several UX issues negatively affecting conversion rate. These were also fixed to help improve conversion rate sitewide.
Nu-Tank’s Google Ads account was re-built from the ground up with an advanced long-tail structure focused on high-intent keywords. This granular build was designed to drive the maximum return on investment from a small initial ad budget.
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The client wanted to work with top portrait photographers for their new phone campaign. This was to position themselves as the top camera phone in the industry. They had very particular requirements on the chosen photographer so finding the right person was the first challenge. The second was managing the high profile talent and the client to achieve an outcome with the content that both parties were happy with. The timeline was extremely tight, particularly for such a high profile photographer with a busy schedule. Their target was to get high PR attention.
The budget included 3 other smaller but well known photographers who also created content around the same theme. We also had a gifting portion of the campaign where I sent the phones to small semi-professional photographers to create their own portraits. This was all to create buzz in the photography industry. This all had to be done beginning to end in about a month which is very tight.
Although the team had a good client list and a great track record of success, they were struggling to manage paid media accounts effectively. They needed some additional expertise to support this service offering and initially looked for someone who could deliver internal training to support staff development and upskill the team.

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