Improved Shopping ads ROAS from 286% to 432%. Improved Search ads ROAS from 164% to 378%. Overall ROAS of 405% after working with the client for about 6 months. Improved conversion to 2.14% after updating product description with bullet points that balanced the products benefits and features. 

1.1
ROAS

The Challenge

eCommerce cosmetics and skincare products wanted to improve Google and Bing Shopping and Search Ads. ROAS was about 220% overall and wanted to improve to 350% or more. Also wanted to improve conversion rate for product pages from 0.74% to 1.0%.

The Process

Provided an audit for improvements. Discovered their ideal customer demographic (age, income, interests), adjusted bid strategy, implemented Smart Shopping ads with targeted Return On Ad Spend strategy, and rebuilt all their Search campaigns targeting the brand name and generic search terms. Also provided new copy for their product page to improve conversion rate. 

The Solution

Improved Shopping ads ROAS from 286% to 432%. Improved Search ads ROAS from 164% to 378%. Overall ROAS of 405% after working with the client for about 6 months. Improved conversion to 2.14% after updating product description with bullet points that balanced the products benefits and features. 

Skills Used

Paid Ads,Google Shopping,CRO

Industry

Beauty

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Shark Australia

Shark Clean AU is the sister brand to Ninja Kitchen and they both faced similar challenges.


The brand was struggling to improve the ROAS of their online store above 300%, after getting a taste of 800 - 900% during the pandemic, when people being stuck at home all day every day was beneficial to a brand like theirs. The brand was already familiar to consumers who were used to seeing it at stores like Harvey Norman and Kmart, but now could no longer shop at those stores. Another challenge was not being able to offer discounts on their products deeper than the stockist retailer were offering.


The target ROAS was 500 - 600%. The channels they were using were Facebook/Instagram Ads and Google Ads. Facebook was an area of concern as they did not see consistent returns there, although the channel did very well during lockdowns.

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