Overall CAC was reduced by 53% by optimizing each of the channels and creating the right messaging for each step of the customer journey.
expert
The cost of acquisition through paid channels was higher than desired.
I analyzed the creative ad campaigns and data for each including return on ad spend (ROAS), customer acquisition costs (CAC).
Overall CAC was reduced by 53% by optimizing each of the channels and creating the right messaging for each step of the customer journey.
CRO,Copywriting,Paid Ads,Paid Ads,Paid Ads
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Client runs a $100 million/year B2B ecommerce brand (owned by Berkshire Hathaway) selling raw product and manufacturing supplies to jewelry designers. They were always scared of launching with paid ads, as their previous experiences were that they just reached their existing customers; who would have purchased anyways.
When it comes to advertising on social, its very challenging, since products are cheap. This made it difficult to make it profitable with ads when targeting directly to individuals (B2C) instead of business owners (B2B). They are more profitable when they get bulk orders from businesses or organizations. Targeting a cold audience on Facebook/Instagram was challenging to stay profitable at scale.