The results showed a 25% lift in last season's acquisition volume with a 30% drop in the cost per acquisition.
The goal of this project was to generate as many new Telco customers across several lines of business.
The approach was to take a holistic view of all lead generation channels, create in initial media strategy and plan, execute on that plan and then optimize based on the results. The plan focused heavily on digital channels but also included direct mail and out of home.
The results showed a 25% lift in last season's acquisition volume with a 30% drop in the cost per acquisition.
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Samsung operated in a highly competitive market for mobile phones. In Asia, there was always stiff competition with Chinese phone makers, and of course, Apple. For their flagship phones, it was necessary to stand out from the competition, with unique and highly visible formats in a cluttered, highly competitive environment, but it was even more important to approach the campaigns with a strong conquest approach.
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