Online transactions year increased by 429%
Online revenue for the year increased by 329%
Cost per conversion dropped by 51% due to effective targeting and reaching only those who are likely to purchase a ticket
expert
For Singapore Grand Prix, the tickets always sell out, but the challenge was to sell out as soon as possible, by targeting and reaching those who are more likely to purchase the tickets. This required optimizing the media channels and targeting in order to increase online transactions and reducing the cost per transaction.
Online transactions year increased by 429%
Online revenue for the year increased by 329%
Cost per conversion dropped by 51% due to effective targeting and reaching only those who are likely to purchase a ticket
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The customer's main challenge was not being able to deliver a profitable ROAS on Facebook and Instagram, despite their core audiences being present there, especially on Instagram. There was a lot of engagement that did not result in sales.
Their ROAS was stuck at around 50% (0.5 : 1).
Of note, the Northern Hemisphere was heading into spring, which is their busiest time, with 90% of their sales coming from the US, Europe and the Middle East, so it was important to see results very quickly.