
Email campaigns are now responsible for 30% of Tech Checks sales, increasing from only 14% in 2018. This is due to increased sending volume, detailed list management, and varying the content in the campaigns.
Because Tech Checks spends a lot of money to acquire a customer, even at a significant loss, the return sales that are driven by email are a big factor in delivering profits.
Tech Checks is a check printing service that competes against high profile brands such as QuickBooks, Deluxe, and VistaPrint. Tech Checks needed a firm that can help them promote to their target audience their value and vastly superior processing times. Retaining customers was also a huge challenge, as many of their customers ordered one time from them and never returned to reorder.
Creating a series of emails targeted to different audiences:
New customers were offered a free gift for placing an order, just to get them to order once.
Existing customers are kept informed with newsletters on topics relating to small business, success stories, and occasional offers.
Email campaigns are now responsible for 30% of Tech Checks sales, increasing from only 14% in 2018. This is due to increased sending volume, detailed list management, and varying the content in the campaigns.
Because Tech Checks spends a lot of money to acquire a customer, even at a significant loss, the return sales that are driven by email are a big factor in delivering profits.
Email Marketing,Content Marketing,Branding
Finance
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This client came to me after going through 2 agencies with unsuccessful results. The owner had issues discovering how to drive more results from their paid advertising efforts. They were getting a lot of people adding to cart and initiating checkouts, but not actually purchasing.
Their main objectives are to drive a more successful return on ad spend on the front end, but also needing to increase customer retention from the sales that came in so they were more profitable on the backend as well.
We implemented a new campaign structure to generate better results as well as helping to work on retaining and cross-selling campaigns that would drive a better LTV for the brand as well as new creative and audience testing as well.
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