
Successfully implemented Phase 1 of its omnichannel future-state as Project Director managing a $7m budget, forecast to return +25% YoY revenue growth over 5 years. This involved integrations with new content management, identity management, eCommerce, CRM, customer service, order management, point of sale and wine subscription systems.
Treasury Wine Estates is a multi-brand and multi-region wine company. I worked with the DTC business in the US to connect the consumer experience across its physical tasting room, website, subscription and phone sales channels. I was responsible for the functional roadmap for marketing and eCommerce DTC.
My process involved leading the omnichannel consumer experience and marketing transformation for TWE, where I was responsible for product vision, roadmap and delivery incorporating: Discovery phase, leading user research, UX/UI, customer journey mapping, RFP, sourcing, vendor selection, contract negotiation, business case approval and requirements definition.
Successfully implemented Phase 1 of its omnichannel future-state as Project Director managing a $7m budget, forecast to return +25% YoY revenue growth over 5 years. This involved integrations with new content management, identity management, eCommerce, CRM, customer service, order management, point of sale and wine subscription systems.
Marketing Strategy,Email Marketing,CRO
Food & Drink
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Dessert Holdings was in need of a new website, a marketing plan, social media plan + SEO in Spring of 2019 that would effectively reach and connect with two sets of core consumers: their foodservice consumers (B2C) and their retail consumers (B2B). The opportunity presented with this unique challenge was the ability to create a beautiful, new customizable website that would not only communicate to all consumers, but also have the ability to increase brand equity, product sales and overall brand awareness.

The Northeastern University Off-Campus Engagement and Support office plays a vital role in assisting NU students during the apartment search process, providing valuable insights into renter's rights, and offering support through available resources. Their communication channels, including newsletters, emails, and social media, are key to connecting with students effectively.

For businesses in the ever-evolving world of e-commerce, optimizing email marketing is the key to success. Feedmark Ltd, an e-commerce company, realized the importance of enhancing their email marketing strategy to boost engagement and ensure customer trust. This case study delves into how their partnership with Mayple ushered in a new era of growth and success.