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With all their data unified under one place we are able to move budget where it is successful and continue to scale.
A Net Promoter score of 74 highlights the success in our CX strategy.
A new ERP and CRM has saved hundreds of man hours allow resource to be better invested throughout the business.
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Mobility Giant and Easy Pay Mobility came to me to unify their marketing strategy and their technical systems. They were already very successful but wanted to scale whilst optimising.
Built out a brand new ERP and CRM
Designed and managed a new marketing strategy including advertising expansion
Designed a CX strategy to obtain valuable insights for product and brand development
Unified all sales data into one analytical platform
With all their data unified under one place we are able to move budget where it is successful and continue to scale.
A Net Promoter score of 74 highlights the success in our CX strategy.
A new ERP and CRM has saved hundreds of man hours allow resource to be better invested throughout the business.
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My consulting work with the Human Of Color focused exclusively on social media management. The unique challenges I faced when working with this client had to do with content and engagement alignment between what the client desired vs. what I knew would work best given my knowledge of the social media algorithm.
Because of this challenge, I learned how to lean more into developing brand new strategies that served both the existing social media algorithm and what the client preferred in order to achieve client satisfaction and social media growth simultaneously.
Wildflower Cases is a woman-owned and operated iPhone accessory company in Los Angeles California. Each exclusively and limited edition fashion iPhone accessory is designed by founder Michelle Carlson and her two daughters, Devon and Sydney Carlson.
